Alpha Sovereign Hotel

Everything was fine. The room was large and very clean. The hot water was amazing! Perhaps the carpet is almost due for a change, however. Close to the monorail.

Great location and water view. Pool was great for a toddler. Queen bed seems a little small but other than that would stay again.

your rooms need a serious upgrades, your bathrooms are mouldy, they are over their used by date by 10 years. your joinery in the bathroom was soaked in so much moisture that it started expanding. yes you need a few million dollars to get up to scratch again but for $230 a night that I paid, your rooms are not worth that value. also I booked a 2 bedroom apartment, I got 1 private room the other was open plan so not much privacy. Also to be charged $2 for a pool towel put me off using your pool. And your carpet in the foyers and in the rooms did not smell pleasant at all. if you watch Gordon Ramsey hotel hell, yours wasn't far off in terms of décor and hygene in the rooms.

We got the room with very bad smell knowingly the room had problem still they gave us The new room we got the bathroom light wasnt working there was no soap in the refil Worst experience ever you need new managment and renovation and more decent service minded staff the aircon was too small for the room and the fan was old and made lot of noise

Bit basic. Shower wasn’t good, limited kitchenette supplies, half done room cleaning.