4/10 Rimeligt
24. februar 2025
Disappointed
On arrival cfm 'd my booking of cosy double. Gave room number and key and directed to follow the signs. What I wasn't expecting was the journey to the basement and service area involving 6 flights of stairs, double & single doors and long corridors.
Room itself was small clean and compact but suitable for our stay.
We spoke to reception about our disappointment that evening, but were basically told we'd purchased a cosy double saud yes but i wasnt aware it was in the basement! Really would recommend as dampened our experience of this hotel and won't be staying again.
Also note the rooms ARE NOT WHEELCHAIR ACCESSIBLE and anyone mobility compromised may find it difficult to get to your room. Advise to contact and let them know.
Won't let me upload pics
Bridget
Bridget, rejse på 2 nætter
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