2/10 Dårligt
3. januar 2025
What happened to this charming, magical place?
I don’t even know where to begin with the Santa Paula Inn. We have stayed here multiple times in the past and have always loved the comfy, charming atmosphere. That Santa Paula Inn no longer exists. This place somehow managed to go from a quaint squeaky clean little spot just steps away from Main Street that offered a huge breakfast and original and cozy aesthetics, to an outright filthy money pit. Our room was out right disgusting, there was dirt EVERYWHERE from the windows to the walls. We thought the windows were fogged up, no they were straight covered in filth. The corners of the room and electronics were covered in grime and there was standing water in our shower the entire time we stayed here. The full breakfast, a mainstay staple every time we visited in the past, has been replaced with a coffee pot with dry creamer and Splenda packets, and there is no one ever managing the office.
What happened to this charming, magical place? What happened to the friendly owners who took pride in providing great hospitality and service, roaming the halls asking how your stay went or what you thought of the breakfast, if you needed anything for your room or stay? It doesn’t’ exist anymore, it’s been replaced with cheaper thrift store aesthetics and owners that do not care or want to be seen or interacted with, and surely do not want to help.
This place has turned into a HUGE disappointment and can’t imagine it will last much longer.
Verificeret rejsende
Familierejse på 5 nætter
Verificeret Hotels.com-gæsteanmeldelse