Pros:
Amazing location in front of the eiger mountain and close to ski stations, restaurants and markets, 10 minutes from the train station, the hotel provide a free shuttle to the train station
Great views everywhere, at the bar, pool, restaurant
Staff is super polite and always trying to help
Cons:
The pool is not hot, just warm/cool, feels cold
No jacuzi or hot water pool
There is no room service for food and dinner at the hotel costs 65 chf per person
The shower is big but weak
Lots of children playing in the breakfast area because of the pancake machine, no adults only sector
Free drinks at the minibar, but only 0% alc beer, frustrating
Great hotel, so sad the pool wasnt warm