Hotel was booked a few days in advance, due to the hot weather forecast I chose Novotel as they had Air-condition in the rooms. When arriving on the day after an 8 hour drive with kids, I checked in , and just before I got my key I was told that the AC wasn’t working. They failed to advise me of this before I arrived, I checked out the room which was baking hot, then decided to drive on to an other hotel, this was a very poor experience when traveling with kids, luckily the next hotel was absolutely fantastic and we were glad we chose to drive on.