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Overnatningssted ved stranden i Uvero Alto med 11 restauranter og spa
high level of service, very friendly and customer oriented staff (everyone), food,…
28. dec. 2019
The service and personnel were except at all the restaurants and front desk
30. aug. 2021
Dette overnatningssted oplyser, at det følger retningslinjerne for rengøring og desinfektion i henhold til Safe Travels (WTTC – globalt).
Husk: Når du indsamler 10 stempler, får du 1 bonusnat*
Spaen er åben hver dag. Gæster under 18 år har ikke adgang til spabadet.
Dette overnatningssted har indført foranstaltninger i forhold til øget rengøring og gæsters sikkerhed.
Der anvendes desinfektionsmiddel til rengøring af overnatningsstedet, ofte berørte overflader rengøres med desinfektionsmiddel mellem ophold, og sengetøj og håndklæder vaskes ved mindst 60 °C.
Værnemidler som mundbind/masker er tilgængelige for gæster.
Der er tiltag for at sikre social afstand, personalet anvender værnemidler, der er beskyttelsesskærm mellem personale og gæster i travle områder, der udføres regelmæssig temperaturmåling af personalet, der tilbydes temperaturmåling til gæster, gæster bliver tilbudt håndsprit, der er mulighed for kontaktløs betaling for alle transaktioner, og der er mulighed for kontaktløs roomservice.
Der er indført øget sikkerhed i forbindelse med servering af mad.
Et udvalg af indpakket mad er tilgængeligt til morgenmad, frokost og aftensmad samt gennem roomservice.
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til Safe Travels (WTTC – globalt).
Byggearbejde er i gang ved en nabobygning, og der kan forekomme støj fra dette byggeriarbejde.
Kun registrerede gæster kan opholde sig på værelserne.
Gæster kan være helt rolige, da der er brandslukker, røgalarm, sikkerhedsalarm og førstehjælpskasse på stedet.
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet.
Gæster, som ønsker at benytte sig af transportservicen, skal kontakte ejendommen før ankomst ved hjælp af telefonnummeret på reservationsbekræftelsen.
Dette overnatningssted accepterer Visa, Mastercard og American Express. Kontanter accepteres ikke.
Overnatningsstedet opkræver fuld betaling ved manglende fremmøde, inklusive skatter og servicegebyr.
Gæster med servicehunde skal kontakte overnatningsstedet på forhånd.
*Se gebyrer og politikker for yderligere oplysninger eller tillægsgebyrer
Seaweed everywhere could not get in water not the fault of the hotel
Donna, Rejse på 5 nætter, 23. aug. 2021
After arrangements for 12 rooms for friends and family, the resort did not let me check-in my room. The resort requested that I rebook online after they could not find original confirmation. Once misalignments were finally cleared, I was made to wait an extended periof before I eventually left to seek other arrangements.
Randall, Rejse med venner på 1 nat, 18. aug. 2021
Amazing and Relaxing
Melissa, Rejse på 1 nat, 10. aug. 2021
The hotel environment inspire relaxation and stressless feelings. Areas are well kept and the Staff is always making sure you’re having a good time and that they meet all of your needs.
Romantisk rejse på 3 nætter, 15. jul. 2021
The location was simply gorgeous, the hotel was beautiful and the staff went out of their way to be friendly and helpful. We appreciated the adults only atmosphere. Two drawbacks – the ocean was full of seaweed and it was impossible to swim. The food was so-so, not what I would expect from a fine hotel. We enjoyed the beautiful swimming pools, as they were not very crowded. Also, the evening shows were spectacular!
Romantisk rejse på 4 nætter, 11. jul. 2021
I’ve stayed at excellence playa mujeres before. That place was fantastic. This hotel was not that. It’s beautiful but smaller than most of the resorts in punta cana. So there’s no exploring. The staff is SUPER friendly and go above and beyond to grant your request. I didn’t like that I was supposed to get an upgrade for free (they had a lot of free rooms since they had just reopened) and were trying to charge me an extra $250. So we stayed with the room we originally booked which was fine. As with all the excellence resorts you’re going to definitely want to book the CLUB upgrade for your stay. It will get u into the private pools and you’ll have access to the entire property. The liquor is definitely watered down or the top shelf bottles are filled with bottom of the line booze. The food was AWFUL. You’re in a poor country and they’re trying their best. Be smart and order simple things and be realistic. If you know what to expect you won’t be too disappointed. The 2 best places there were the Hibachi (u need reservations) and Magna… and the sports bar had surprisingly good snacks. The piña coladas were delish. They have a ridiculous dress code where the men HAVE to wear collared shirts and slacks (some places even for lunch) which is ridiculous because it’s hot and humid and it’s VACATION. All I will say is that some of the collared outfits I saw were awful vs the neat v neck tee outfits. Ppl who didn’t have a collar were turned away. The dress code should be “neat”. Enjoy!
Romantisk rejse på 4 nætter, 9. jul. 2021
This place was great the first few days, it was so relaxing. They just re-opened on July 1, so we were expecting some nice updates and work to be done. The room was great, but the only down side was they painted the jet rings with a cheap white paint that got on my swimsuits I set on the edge to dry after using the tub. We also met up with my friends the last few days, one of which is vegan, and the restaurants have vegetarian menus. However, the staff did not understand that she was ordering off the vegetarian menu and kept bribing dishes with meat and other dairy products.
Romantisk rejse på 5 nætter, 9. jul. 2021
The staff was great. We were welcomed like family. Everything was perfect except for the fact that some restaurants required a dress code that wasn’t specified in the description. The guys at front desks, the security, waiters, etc. were all very professional and friendly. They made the experience worth it.
Familierejse på 3 nætter, 8. jul. 2021
Staff was excellent
Familierejse på 5 nætter, 6. jul. 2021
Amazing stay! Beautiful resort with excellent views and clean rooms. The staff was super welcoming and helpful from the moment you arrive to when you leave especially with Carlos Sugar and Robert DeNiro who you come across first. Baby G, Coca Cola, Yan Carlos and Pinky were just the best people and very enthusiastic and charismatic, made me feel at home. Will definitely be coming back!!
Rejse på 4 nætter, 4. jul. 2021