LTI - Pestana Grand Ocean Resort Hotel

It is definitely not a 5 star hotel, however the staff and location are wonderful and we had a very enjoyable stay.

very good hotel amazing stay in very old tv

Loved Madeira as a gentle warm winter getaway. Hotel was a little old fashioned in its style and decor, but all in very good condition and fully working. Bedroom facing the sea / pool definitely worth the extra. Good size room with balcony. Air con a bit slow and noisey. Staff very helpful. English speaking. Marion in guest relations extra good! Organised car hire, advised on trips and taxis. Much better than the kiosks in town. Use your room key card to get out into the promenade on the seaward side - nice evening walk to a selection of restaurants. Funchal town Centre and restaurants a 25 min walk, but there are a few eateries within ten mins walk. Hotel food a bit pricey. Breakfast buffet good but coffee awful ! Lunch very limited. But tasty cheese toastie. Pool not heated so in November is was way too cold to swim in - such a disappointment. SUMMARY: ok hotel, good location, great staff.

The location is just amazing! The service is really nice too and the staff gives their best to achieve the guests expectations. Some facilities like the turkish bath needs a bit painting but everything is fine working. Probably one of the best values on the island given to the really good price and the location. Usually hotels use to live from the locations and have a light tendency to be sloppy, but this place exceeded our expectations! Thank you!

all well, but the hotel has to get rid of the stains in the carpets in the rooms