My girlfriend and I stayed at Hotel Villa Katalina for 2 days and I can honestly say that it has been the best hotel experience we have ever had!
The room was exquisite with lots of space, nice interior, a nice double bed. The AC worked well and the room had a decent minibar. The bathroom was really nice with a very good shower and a state of the art toilet. The room was spotless when we received it, and I have never before experienced such a nice and tidy hotel experience in my years of traveling.
The hotel is situated in a quite nice area of San Sebastian, with lots of bars, restaurants and shops just around the corner. If you fancy visiting the old part of San Sebastian or the beach, they are no more than 10 mins walk away.
The hotel staff was extremely nice and helpful. We visited San Sebastian during the summer of 2021, where COVID-19 was still an issue. Coming from abroad, we found it quite difficult to figure out where and how to get tested for COVID-19. The staff helped us immensely in booking tests, and when there were no test times available in the city labs, they offered that the Hotel would cover the expenses for the taxi, so that we could get tested at a hospital just outside of the city. As if this wasn't already excellent service, the staff even helped us to get a discount on the tests at the centre. I have never before experienced such high level of service!
All in all, we can only highly recommend Hotel Villa Katalina. 10/10