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SureStay Plus Hotel by Best Western Plano

2.5 star property
Suburban hotel in Plano with outdoor pool and 24-hour fitness

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western Plano

Entrance to a luxurious hotel lobby with a grand staircase and elegant balcony railings. | SureStay Plus Hotel by Best Western Plano
Magnolia Hotel's inviting pool area features a serene swimming pool surrounded by lush greenery, comfortable lounge chairs, and a welcoming atmosphere. | SureStay Plus Hotel by Best Western Plano
A well-lit room with a plush bed, a comfortable desk with a laptop, and a television in the corner. Ideal for a relaxing stay or a productive work session. | SureStay Plus Hotel by Best Western Plano
Luxurious lobby with black and white marble flooring, elegant black leather sofas, and a stylish reception desk. | SureStay Plus Hotel by Best Western Plano
Luxurious lobby with plush sofas, a stylish coffee table, and a large artwork on the wall. | SureStay Plus Hotel by Best Western Plano

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Connecting rooms available
  • Non-smoking
  • Gym
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Spa tub
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Snack bar/deli
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is $78
includes taxes & fees
$69 per night
Feb 10 - Feb 11

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Fan
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Fan
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Fan
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Fan
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Fan
  • Sleeps 6
  • 2 Queen Beds

Similar properties

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7.8 out of 10, Good, (1004)
The price is $82
includes taxes & fees
$72 per night
Feb 26 - Feb 27
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About the neighborhood

Map
640 E Park Blvd, Plano, TX, 75074

What's nearby

  • CityLine - 5 min drive
  • Plano Convention Center - 5 min drive
  • Eisemann Center for the Performing Arts - 5 min drive
  • University of Texas at Dallas - 8 min drive
  • Baylor Scott & White The Heart Hospital - 9 min drive

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive
  • Love Field Airport (DAL) - 34 min drive
  • Dallas Union Station - 21 min drive
  • Dallas Medical-Market Center Station - 23 min drive
  • Parker Road Station - 11 min walk
  • Downtown Plano Station - 18 min walk

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪King Buffet - ‬4 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪Poor Richard's Cafe - ‬13 min walk
  • ‪Denny's - ‬6 min walk

About this property

SureStay Plus Hotel by Best Western Plano

SureStay Plus Hotel by Best Western Plano puts you within a 10-minute drive of University of Texas at Dallas and Baylor Scott & White The Heart Hospital. Guests can relax at the spa tub, work out at the 24-hour fitness center, or grab a bite to eat at the coffee shop/cafe. An outdoor pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get good marks from fellow travelers. The property is just a short walk to public transportation: Parker Road Station is 11 minutes away.

Languages

Chinese (Mandarin), English, Hindi, Spanish

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:00 AM–10:00 AM
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (581 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Pool loungers

Facilities

  • 1 building/tower
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 43-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 50 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Park Suites
Best Western Park Suites Hotel
Best Western Park Suites Hotel Plano
Best Western Park Suites Plano
Hotel Best Western Park
Magnuson Hotel Park Suites Plano
Magnuson Hotel Park Suites
Magnuson Park Suites Plano
Magnuson Park Suites
Magnuson Hotel Park Suites
Surestay Plus By Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel
SureStay Plus Hotel by Best Western Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel Plano

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Plano?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at SureStay Plus Hotel by Best Western Plano?
Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Plano?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Plano?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at SureStay Plus Hotel by Best Western Plano and nearby?
SureStay Plus Hotel by Best Western Plano has an outdoor pool and a 24-hour fitness center, as well as a spa tub and a picnic area.
Does SureStay Plus Hotel by Best Western Plano have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around SureStay Plus Hotel by Best Western Plano like?
SureStay Plus Hotel by Best Western Plano is located a short 18-minute walk from Interurban Railway Museum.

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Meh. Ok but I think I can find better
When we first entered the room, the smoke detector was hanging down off the ceiling by a wire. The hotel is in need of an upgrade but it's not terrible. The thing that bothered me the most is that I asked for an extra pillow for my room and they said that they didn't have any extra pillows. The staff wasn't very friendly and didn't seem to want to help.
Kimberly, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Smh
Theres no words,The tub was stoped up i still felt dirty,after a shower because all the water i was standing in after taking a shower,There was no breakfast ,in the morning the next following day ,And the only time i saw the house keepers is when it was time to checking out.The eggs looked fake when i finally got a chance to eat the final day upon checking out.No house keepers to clean my room doing my whole stay.The hot tub looked nasty in the inside .O I would never go back.
angela, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Vincent, 3-night trip
Verified Hotels.com guest review

6/10 Good

They get you at the drive-thru.
The only thing negative I have to report is because of the inclement weather employees did not make it to work; therefore, the hotel did not have a complimentary breakfast that is advertised and I paid for. I should be given a voucher or something. I paid for it and did not get it.
Jeff, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Elsa, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hafeez, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Front desk evening Lady on check in was unprofessional, inconsiderate. Daily service has to be requested and still unavailable.
Aaron, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Mostly good
Friendly staff. Not a fan of them starting to serve alcohol... less family friendly.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Rylan, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

This hotel needs new carport and bath tub was in terrible shape
Rhonda, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Anthony, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

The staff was courteous and available 24/7. I had a problem with a continuous blinking "message" light on the telephone and no one could explain why or turn it off. The solution offered was to cover the phone or unplug it; neither of which was suitable to me. Also, there was some type of "smart" mirror in the room above the desk that even when "off" still had control buttons that glowed all the time and there was apparently no way to turn off so impossible to sleep with the light they emitted. Again solution from front desk was to unplug the power cord. The bathroom toilet seat was loose and the room was just dated and the carpet needed a good shampooing as smells from use over time had stayed in the carpet.
Leonard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Not terrible
It wasn’t bad but it is definitely outdated. The jacuzzi wasn’t really clean and the jets didn’t really work. It’s leaking from the faucet but hot water!!! I was thankful for! The bed was comfortable. I like that they offered breakfast!
Ashley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a good experience. The hotel was good for the money’s worth
Samuel, 4-night romance trip
Verified Expedia guest review

6/10 Good

Cortez, 3-night trip
Verified Expedia guest review

8/10 Very Good

We were happy there the first night. T he second night we got back from dinner and the room was uninhabitable. The entire room smelled like stinky skunky pot. I have a heart disability and use an oxygenator machine 24/7, so this was especially dangerous for me. We immediately packed up and went to the front desk. The attendant told us that they could give us some Lysol, which is something else I'm not supposed to be around. She agreed that it probably from someone smoking pot. We booked a room at the local Holiday Inn, through Hotels.com of course. We were refunded $88 but I think that was for the 3rd night. This incident should have been handled differently.
Madeleine, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Andre, 3-night trip
Verified Expedia guest review

2/10 Poor

No Towels
My hotel room and parts of the hallway had a strong musty, mildew smell. The bath tub had rust stains in the center of it. I was there for three nights and the elevator was broken the whole time. And when I requested extra towels, the front desk said they did not have any on site. I asked them how that was possible, they are a hotel. The front desk person just shrugged their shoulders. This hotel received four point five stars. I'm not sure who lied but it should only be two stars. My room and my friend's didn't have any smoke detectors in them. That is a fire code violation. This hotel should be a last choice. It served its purpose for us, but never again.
Lynnette, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dr. Cameron, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Love the front desk staff and very family friendly
Natasha, 5-night trip
Verified Expedia guest review

8/10 Very Good

Everything was great except elevator and gym area were out of service all weekend.
Kristie, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Originally booked 5 nights on the star reputation. DO NOT PAY A DIME FOR THIS PLACE. I had a dirty room, asked and received a prompt switch to, an even filthier room, which should not have been possible. Manager was no help, unwilling to do a single thing to make either room inhab
Toilet literally not attached to flange
Unswept garbage
Bath is in the living room
This was somehow overlooked, smelled like rotten eggs to me
Spencer, 7-night trip
Verified Hotels.com guest review

2/10 Poor

No sirve para nada yo me fui al día siguiente y me quedé a dormir por necesidad y por la hora espero me puedan regresar mi dinero. Ya enviaron el informe al hotel
Hector, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not much options for breakfast. The jam was over and not refilled for two days. WiFi was weak.so much of disconnections. Water was dripping from my AC and made the carpet wet.
Ashok, 5-night business trip
Verified Expedia guest review

General property information

Travelers Say
"The room was great only because we had to ask for clean towels up front twice in the 4 day stay."
Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM