The Inn at Longwood Medical

The room was fine.Bed comfortable.Check-in was fast, friendly,and efficient.Room service breakfast was on time but needs some work.Parking a vehicle was fine[we arrived in the evening after the work day].We will stay again.Great location for medical appts.

Good location. Good food

The only criticism was that it was noisy. Could hear ( loudly ) the street noises primarily sirens .

I made a reservation for my nephew visiting from a foreign country. It was fully pre-paid for 3 nights costing over $ 600. When my nephew checked out, he was charged with $ 440.58 on his credit card for no reason. In fact he received a text notification for the charge as he walked out of the hotel. He walked back in and asked the hotel staff about it. My nephew was told to talk to Expedia (~ Hotels.com). The hotel staff did nothing to resolve this issue. I had to call the hotel multiple times in two days and call Hotels.com to report this issue. The hotel staff kept insisting that I had to call Expedia to sort it out. After several calls in multiple days, they finally admitted their mistake and gave a refund on my nephew's credit card. It took 6 days to see the refund posted. I hope this incident was an honest mistake.

We thought our room was clean & comfortable. The service was excellent. We would absolutely stay here again