Oaks Cypress Lakes Resort

Fantastic staff, great location, spacious but with a few niggles which were dealt with by the terrific staff. Chewing gum stuck on the bedside radio/clock should never have been unseen by the cleaners! The previous room occupant was clearly a pig. Wifi coverage was flaky in room 606 but ok in 605. A broken lampshade in the sitting room was replaced promptly.

Very disappointed with our stay. Our 2 bedroom villa was old, rundown and smelt. The whole Resort I feel needs a makeover. Disappointed that Oaks Resorts has let the villas be that run down. We were also not advised that there was a convention taking place and that all of the facilities will be used so we couldn't really use any of the pools or tennis courts as there were kids activities planned.

Good view clean. Just breakfast is normally And they don’t have. Salad bar but overall is ok I

Great location and staff were good our room was very dated and some of the facilities need some updating as well but overall an enjoyable experience

We had a family wedding in the Hunter Valley so had to book accommodation for 6 adults. Wedding was at 3.15 & we were a 25 minute drive from the venue but as we were travelling from Sydney luckily we were able to have an early check in at 12.30 which allowed us all to shower & dress for the wedding. As it was a 45 degree day the early check in was great. Air conditioning & tvs in all bedrooms & the lounge room. Hard to fault the accommodation. Didn't need to use the hotel facilities so cannot comment on that.