Worst hotel stay I've ever had. My key card to enter my hotel room NEVER worked, so I couldn't get into my room each time I left. I landed up late for the main meeting I was in town to attend because I was locked out when I needed to get ready. Very inconvenient and very unsafe. You also have to swipe to take the elevator and it did not work properly for that. So I had to get my key card checked to go up the elevator only to find that it didn't open the door, over and over. Even late at night. They told me to "leave my door open" when I left so they could try to fix it, so I had to take most of my stuff with me. Finally, they told me they fixed the lock on my hotel room door, but it still did not work any better. When I asked to switch rooms, I was told that all rooms were booked. They later told me they were going to switch my room, but when I returned, the front desk staff told me my key card would now work. But, it still didn't work. Each night I would return having to go back to the front desk to try a new set of key cards. I was literally given about 6 different key cards--none of them worked. The mounted air conditioner in the room also didn't work. It only blew hot air. The hot breakfast tray of eggs or sausages was out each time I looked. This was a disaster of a stay. I left exhausted.