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Hotel ved stranden i Nusa Dua med spa og strandbar
very good, friendly staff and really enjoyable location
12. jan. 2020
We really love this place, and would always choose to stay here for a few nights whenever…
6. jan. 2020
Dette overnatningssted oplyser, at det følger retningslinjerne for rengøring og desinfektion i henhold til ALLSAFE (Accor Hotels).
Husk: Når du indsamler 10 stempler, får du 1 bonusnat*
Spaen er åben hver dag.
Dette overnatningssted har indført foranstaltninger i forhold til øget rengøring og gæsters sikkerhed.
Der anvendes desinfektionsmiddel til rengøring af overnatningsstedet, og ofte berørte overflader rengøres med desinfektionsmiddel mellem ophold.
Værnemidler som mundbind/masker and handsker er tilgængelige for gæster.
Der er tiltag for at sikre social afstand, personalet anvender værnemidler, der er beskyttelsesskærm mellem personale og gæster i travle områder, der udføres regelmæssig temperaturmåling af personalet, der tilbydes temperaturmåling til gæster, og gæster bliver tilbudt håndsprit.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Et udvalg af indpakket mad er tilgængeligt til morgenmad, frokost og aftensmad samt gennem roomservice.
Hvert værelse er tomt i mindst 24 timer mellem ophold.
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til ALLSAFE (Accor Hotels).
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Dette overnatningssted har ingen elevator.
Gæster kan være helt rolige, da der er brandslukker, røgalarm og sikkerhedsalarm på stedet.
Gæster, som ønsker at benytte sig af transportservicen, skal kontakte ejendommen 48 timer før ankomst ved hjælp af telefonnummeret på reservationsbekræftelsen.
Dette overnatningssted accepterer Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debetkort og kontanter.
*Se gebyrer og politikker for yderligere oplysninger eller tillægsgebyrer
We travelled as a party of 5, 3 adults & 2 children (7 & 5). We stayed from the 27th December to the 10th January. What an amazing hotel & holiday. The rooms are just like the pictures and the place is even more amazing in real life. We always had plenty to do as the hotel has lots to offer. The swimming pools were great and not to crowded which was lovely. No worry about sun beds as there is plentiful. We booked to attend the "New Years Eve Party (Hogmanay for us Scots). This was am amazing package and the entertainment from start to finish was worth every penny. We definitely started the new year off with a bang. All the staff were kind, friendly and very helpful, which makes this hotel definitely 5 star to us. We will definitely be back again, once we have saved up for the flights :) :)
Michael, Familierejse på 12 nætter, 28. dec. 2019
Staff very very friendly. Great for kids. Garden Wing linen was old and needed renewing as looked dingy.Tropical Terrace was lovely.
Familierejse på 6 nætter, 24. dec. 2019
The staff and the service in the hotel was amazing. Everyone very kind and helpful, prompt to any needs. All the amenities well looked after. Clean room, pool. Very good food, specially breakfast. Good options to eat in as well. Just a little expensive which makes you consider having dinner outside the hotel. Not ideal when you have kids. The hotel lacks room with comfortable beds for children and infants. A family of 4 if not allocated on the bigger rooms will have to share the bed with a child. Kids pool is very shallow .40mts and bigger pools over 1.20mts, so bigger children must have inflatable toys and be supervised. I’d definitely return though considering location and facilities. Walk distance from many restaurants, supermarket and easy location for cheap transport.
Rejse på 11 nætter, 23. dec. 2019
The check in was hard, it took for ever for someone to check in. We waited for almost 30 minutes to check in!! The biggest shock that came was on reaching the rooms!! This hotel was booked for it is beach view and direct access. But when we reached the room we were in for a ruse shock. The entire rooms are on the other side of the side with absolutely no beach access or view. We had 3 rooms, in two rooms the air conditioning was even functional. It took 20 calls and 4 hours for these guys to change rooms. The toilet in the rooms were filthy, The linen were old and soiled. No towels. When we asked for the duty manager, the guy never bothered to come online but sent a some crony. Only when we threatened to leave and demanded a full refund did they acted but it took them over 4 hours!! Hotels.com is useless when it comes to handling these situations. Makepmytrip or other portal act quickly as they have a working and efficient call center / hepline
Vinay, Familierejse på 4 nætter, 22. dec. 2019
Is it quite old and would benefit from some work. Also more air conditioned areas! Was otherwise a lovely stay with excellent customer service.
Familierejse på 5 nætter, 9. nov. 2019
There are so many things I love about this hotel. The staff are absolutely amazing, the location right on the beach, the lovely open air Coco's bar restaurant.....but I have to say this trip was not a good experience and at this stage I don't think we will return (have stayed 5 times previously). We travelled in a group of 4 and all of us were very sick with Bali belly (I also got a parasite infection) it seemed that every second person at the hotel was sick with diarrhea /and or vomiting? Staff couldn't have been nicer, noticed the water bottles were all changed from glass to screw top plastic, maybe a problem with the drinking water? The lap pool very hot to swim, had issues with noisy air con in two rooms. I think management need to spend some money on this hotel. Everything is hugely expensive to eat and drink (Aus prices plus). Very sad to write this honest review as I love the staff here but in need of some drastic changes.
Chris, Familierejse på 14 nætter, 1. nov. 2019
I like that it is near the beach. The rooms were spacious. I love the bathtub. What i didnt like is there were insects in the room as its near the beach. Travellers who love nature won't mind the insects i guess. Haha.
Rejse med venner på 3 nætter, 31. okt. 2019
Staff is very good. Great and fast service. Attends to any requests very quickly
Romantisk rejse på 5 nætter, 28. okt. 2019
Room is ancient. Could either charge phone or use the bedside lamp. Exposed wiring around the plug points. Food was bland and had to send back inedible dishes a couple of times. Staff were great though and did the best they can. This hotel is branded Novotel and supposedly over 4 stars but falls well short.
Abhijith, Rejse på 7 nætter, 25. okt. 2019
We stayed here (family of four - kids 12 and 9) in October school holidays in one of the villas. The Villa had ample space to spread out, kids loved the cabana, private pool and fish pond. The villa was spotless, very well maintained and very clean (good job Swari!). We had fresh fruit, fruit juice and local delicatessen brought to us daily. Sheets were turned down nightly and fresh flowers spread on the beds. The beachside pool is great ('penida'), with daily activities taking place such as aqua-aerobics, scuba lessons etc. The private beach is kept immaculate. There are kayaks and SUPs for guest use, as well as snorkelling kits. There are two other pools in the complex, one is the quiet pool for relaxing away from kids, and the other is the Croco-Kiss pool that has a swim up bar (my kids loved getting the Oreo Milkshake from here). There is a tennis court which is also used for archery and futsal comps. I used the hotel gym, which is sufficient, and there is a well stocked spa. The breakfast is fantastic, something for everyone, and the view out to the ocean over morning coffee is just splendid. The hotel restaurant is good, we had a few meals there, it's equal to Australian prices, but it is easy to slip over the road to Lunar or similar where great meal and drinks for four is around $40 AUD. No hesitation in recommending and we look forward to returning.
JamesF., Familierejse på 7 nætter, 27. sep. 2019