Pros - the hotel design is beautiful and artsy. The front desk staff were so friendly and even offered to drop my friend and I off to the bus terminal. They helped us find a bus back to the capital, which was so kind and exceptional service. Additionally, we loved the location - nearby many shops and restaurants. Cons - The spa had two screaming babies and the receptionist did nothing about it. It ruined my relaxation. Also, I signed up for a 75 min hammam experience and only got 55min. When I approached the receptionist, she dismissed my statement and tried to tell me I indeed ended at 75min. I politely told her that is incorrect and she just ignored me, so that was very unpleasant. Despite this incident, I still enjoyed my time there.