This hotel has the best amenities in the area. Lake access, pool, jacuzzi, great views, easy access to the Lake Arrowhead Village (Upper and Lower). A Large property with a great restaurant (we had Breakfast there) and a Spa which was AMAZING. It is truly the hotel with the best amenities in the area.
Sadly, it's seen its best days and is not well kept. Carpets are starting to bubble up, wall papers are starting to peel, and the conditions just feel it needs a fresh makeover. Even parts of the exterior had paint peeling...
The room we stayed at was labeled Tranquility Suite... it had a Jacuzzi Tub. Size was small for a suite. Bathroom conditions were "tired", bed was not comfortable, for some reason they used a metal frame that was too large for the bed so we would hit our legs on the frame when getting off the bed... and this was a suite :(
When you look at the area as a whole, this is is still the hotel with the best amenities, not the best or most comfortable conditions, but has everything in one place. For us, it was the best choice.