2/10 Dårligt
23. februar 2025
Staff made bad booking decision 2nd worse stay evr
Have issue with the hotel staff booking large groups of sports or weddings on all floors of the hotel. Subjecting the whole hotel to their antics. Hotel allowed this team of 13 yr old hockey players to run around up and down the halls, slamming doors, ding dong ditching, laughing loudly and jumping on and off the elevators chasing each other. All unattended and unsupervised for hours. One parent final appeared and then verbally harassed another patron of the hotel when they expressed being upset with the level of disrespect this team was showing. The said mother stated that she just got here and was going to handle it. Just got there! Why is the hotel allowing this kids to be unsupervised in their hotel rooms. Worse part is that the mother scolded the boys then went right back down stairs to the bar. The kids immediately started up the second she left for another 45 mins. It now being Midnight. Turns out all the parents were down at the hotel bar enjoying themselves while never checking on what their children were up to.
I understand that the hotel aren’t these kids parents but they are suppose to be suppling a service to all of the patrons not just this team. I feel they should have found their parents and insisted that they tend to their kids out of respect for everyone else. Also booking people with a large group of teens kids they aren’t traveling with is boarder line abuse. I didn’t sign up for a 13 yr olds laser tag style birthday party after a long day.
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