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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
Glendale hotel with outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Lobby
Outdoor pool, sun loungers
Reception
Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Free parking
  • Laundry facilities
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • Breakfast available
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
Feel at home
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The price is $95
includes taxes & fees
$82 per night
Jan 14 - Jan 15

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed
  • 285 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2022
Separate bedroom
Hair dryer
  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

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Pool
Pet friendly
Free parking
Free WiFi
9.2 out of 10, Wonderful, (89)
The price is $138
includes taxes & fees
$129 per night
Jan 22 - Jan 23
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About the neighborhood

Map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308

What's nearby

  • Arrowhead Towne Center - 3 min walk
  • Arizona Broadway Theatre - 13 min walk
  • Peoria Sports Complex - 17 min walk
  • State Farm Stadium - 11 min drive
  • Westgate Entertainment District - 11 min drive

Getting around

  • Phoenix Deer Valley Airport (DVT) - 14 min drive
  • Scottsdale, AZ (SCF) - 26 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 37 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 52 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 63 min drive

Restaurants

  • ‪In-N-Out Burger - ‬9 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Food Court - ‬13 min walk
  • ‪Panera Bread - ‬11 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

At The Hotel Serene Glendale Peoria, Surestay Collection by BW, you'll be within a 15-minute drive of State Farm Stadium and Westgate Entertainment District. Guests can enjoy the outdoor pool, and full breakfast is available daily. Also, this hotel is within a short drive of Happy Valley Towne Centre. Fellow travelers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) in rooms*
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Traveling with children

  • Fence around the pool

Services

  • 24-hour front desk
  • Laundry facilities
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible van parking

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in

Optional extras

  • WiFi is available in guestrooms for USD 0 per stay (rates may vary)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150 per stay
  • Pets are allowed for an extra charge of USD 25 per accommodation, per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

Is there a pool at The Hotel Serene Glendale Peoria, Surestay Collection by BW?
Yes, there's an outdoor pool.
Are pets allowed at The Hotel Serene Glendale Peoria, Surestay Collection by BW?
Yes, pets are welcome. There's a charge of USD 25 per accommodation, per night, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at The Hotel Serene Glendale Peoria, Surestay Collection by BW?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The Hotel Serene Glendale Peoria, Surestay Collection by BW?
Check-in start time: 3:00 PM; Check-in end time: 3:30 AM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at The Hotel Serene Glendale Peoria, Surestay Collection by BW?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (11-min drive) is nearby.
What is there to do at The Hotel Serene Glendale Peoria, Surestay Collection by BW and nearby?
The Hotel Serene Glendale Peoria, Surestay Collection by BW has an outdoor pool.
What's the area around The Hotel Serene Glendale Peoria, Surestay Collection by BW like?
The Hotel Serene Glendale Peoria, Surestay Collection by BW is a short 3-minute walk from Arrowhead Towne Center and 13 minutes' walk from Arizona Broadway Theatre. Travelers say that the hotel is in a great location.

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

Barbara, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mark and Kelly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 6-night trip with friends
Verified Hotels.com guest review

6/10 Good

Adriana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shawnn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trevor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dog friendly which was the most important for us
Helena, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JoDee, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hawks weekend
Location is excellent for shopping and restaurants. It is however close to busy roads and can get a bit noisy.
joseph, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Robert, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Quick trip
Better than expected. Bed was super comfy. Needed a one night stay plus it included breakfast which my husband enjoyed!!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Toni, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sam, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Michelle, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Sad stay
We stayed last year. It was fantastic. This time I got there and although I prepaid, they couldn’t find my reservation. Eventually, they gave us a room. When we needed toilet paper, I had to call four times before we could make it happen. The beds have a metal base that move around on the floor and the springs make so much noise at the slightest movement It keeps you awake all night. When we got to the breakfast that was included, it was all cold, not heated, even though it was the beginning of the breakfast time. I can say the room was clean and the shower was wonderful. That was the highlight.
Sheri, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Stay was good
Chris, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Kevin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriela, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The breakfast area was too crowded with everything all along one little wall. The guests didn’t fit so they went to pool area. The complimentary ice was with fruit was so good but almost give day 1. Exact same water still there next day with soggy fruit mush.
Baldomero, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Efren, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was excellent for the price point. Staff were fantastic, breakfast was good. There's a portillos and trader Joe's a couple doors down too!
Mark, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Needed a place near Glendale for my niece's wedding and Serene fit the bill. Rooms were decent size, beds were fine, and the complimentary breakfast was better than average. Only downside was that the TV didn't work and we were told to unplug it to reset everything which fixed the problem. The room phone didn't work either, but no big deal these days. We didn't use the pool, but one family did and said the water was freezing. Didn't get towels after the first day, but I requested them the second day and the maids delivered a new set and also made the beds. Nice mall location in a good section of the Phoenix area with a Portillo's just across the parking lot.
Lawrence, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Over night for a festival.
Over night for the noodles festival in Peoria. Front desk clerk was very nice. Gave us an early check-in and a welcome gift. Good service and comfortable. Great selection of TV stations to choose from. HBO etc. We will stay again.
Laurel, 1-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"On a positive note, for 109° outside the A / C worked awesome!!!"
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM