I want to start with the good because this hotel really could have been amazing. The reasons for the poor review will become clear later.
First, the breakfast... amazing! So much variety, fresh, generally well made and delicious. Honestly I think I gained 1kg from this breakfast alone. The first two days we were at the hotel everything was amazing and well catered. The staff was friendly and helpful. In fact I proposed to my partner on this trip and the bar tender gave us glasses to take up with our bubbly.
The problems... first was the bed, which was horrible. Not even remotely comfortable. I'd take my backpacking pad and pillow over that mattress.
The big problem... on our second day we got up early for a day trip and upon arrival found out that there was a concert going on in the hotel. No warning, no notification, just "welcome back to a bunch of drunk people in the lobby". We literally had to push our way through a crowd to get to the elevator. We then had to go out for dinner, repeat above. And on getting back, again... drink crowd, no control by the hotel staff. People literally leaning on the no smoking sign at the entrance, sticky floors, generally a horrible environment to come back to. There was no effort to control the crowd or ensure guests could reach the elevator. There was no effort to warn us.
The side effect of this was our last morning the hotel was still a mess and the staff seemed over whelmed probably because they had less help after the party.