I recently stayed at the Comfort Suites West in Jacksonville, FL, and unfortunately, my experience fell short of expectations. While the room was semi-clean, the furniture was badly stained, which gave an overall unkempt appearance. Additionally, the air in the room was thick and had a stale, smoky smell, which made it uncomfortable to relax.
I hope management takes steps to improve the cleanliness and air quality in their rooms, as these issues significantly detract from the guest experience. On the positive side, the staff was courteous, but the room conditions need serious attention.