2/10 Dårligt
22. januar 2024
Terrible
Worst service ever. Did not get the room we booked. The pictures are misleading and even though the description of the picture is the name of the room - that is not what you are getting. The window handle was broken and unable to close - nobody cared to even try to fix it or change our room even when we asked 3 times. When we tried to talk to the staff about our concerns, they were ignoring it and changing the subject. When I asked to talk to the manager, they said they would contact her but never actually did. The only good thing about the hotel is the location, but there are many other in the same area and much better service for same price
Mario
Mario, rejse på 2 nætter
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