We arrived and were told that there was not warm Water in the rooms and they wanted to send us to a sister hotel, for 2 out of our 5 days stay, in order to fix the Water problem.
Realising that the sister hotel was much further away from the centre and a much worse standard, we asked to change after the first night, since the rooms all had White curtains, were very Cold and impossible to sleep in beyond the break of dawn.
That is when we realised that there was no problem with the warm Water, they had just overbooked the hotel and offered us an even worse alternative!!
After 2 days we got into the Apu Huascaran, which was a nicer hotel than the sister one, but if u decide to get a room, then don't take any of the ones near the courtyard if u are having problems sleeping with noise, since this is where people are having breakfast from very early and u can hear everything.