6/10 Godt
6. februar 2023
Challenging customer service
Nice appartment on the beach, great view at s peaceful location. Nice pool area.
Don't get the breakfast from the place, doesn't live up to the standard. We didn't get a refund when they forgot us on the first morning. Which gave alot of negative kommunikation with there manager Wendy, who didn't seem to be present, and absolutely not helpful. Big confusion with dates and timetable in general.
Go to the place across the street where you get the bedst fresh breakfast and freshly screened juice, at a much better price.
Soophug on the other hand is trying his best to help.
The place is a bit run down and lack alot of kitchen things, such as a water boiler. The fridge was broken and not working optimally. Inadequate kitchen utensils and pots that were worn out. dirty furniture and pillows. All in all inadequate cleaning such as electrical switches and handles.
I will recommend to have a car upon your stay, since the beach isn't good for bathing or snorkeling, and there are hardly any shops or restaurant in the area.
In short, we are not going to use the Lov resistens next time we visit.
Helle Sylvest
Helle Sylvest, familierejse på 7 nætter
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