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Pelican Eyes Resort and Spa

3.0-stjernet overnatningssted
Hotel i bjergene med spa i nærheden af San Juan del Sur-stranden

Vælg datoer for at se priser

Dine nuværende måneder er February 2025 og March 2025.
Februar 2025
Marts 2025

Billedgalleri for Pelican Eyes Resort and Spa

3 udendørs pools, liggestole
Deluxe-studiolejlighed - 1 soveværelse | Opholdsområde
Udsigt fra overnatningsstedet
Standard-dobbeltværelse | Pengeskab på værelset, individuelt design, strygejern/strygebræt
Facilitet på overnatningsstedet

Anmeldelser

8,2 ud af 10.
Rigtig godt

Populære faciliteter

  • Lufthavnstransport
  • Pool
  • Spa
  • Ikke-ryger
  • Gratis parkering
  • Vaskeri
Primære faciliteter
  • Daglig rengøring
  • Tæt på stranden
  • 2 restauranter
  • Spa med fuld service
  • 3 udendørs pools
  • Morgenmad tilgængelig
  • Roomservice
  • Massage-/behandlingsrum
  • Konferencecenter
  • Lufthavnstransport
  • Terrasse
  • Aircondition
For familier
  • Børn overnatter gratis
  • Køkkentøj/tallerkener/redskaber
  • Privat badeværelse
  • Have
  • Terrasse
  • Daglig rengøring

Værelsesmuligheder

Tilgængelige filtre for værelser
Viser 4 ud af 4 værelser

Indlæs alle billeder af Deluxe-studiolejlighed - 1 soveværelse

Deluxe-studiolejlighed - 1 soveværelse | Pengeskab på værelset, individuelt design, strygejern/strygebræt

Deluxe-studiolejlighed - 1 soveværelse

Højdepunkter

Gårdhave
Individuelt interiør
Aircondition
Køleskab
Renoveret i 2016
Loftsventilator
Privat badeværelse
Kaffe-/temaskine
  • 7 m2
  • Plads til 4 personer
  • 1 kingsize-seng ELLER 2 queensize-senge

Indlæs alle billeder af Byhus - havudsigt

Byhus - havudsigt | Stue

Byhus - havudsigt

Højdepunkter

Gårdhave
Separat spiseområde
Separat siddeområde
Individuelt interiør
Aircondition
Køleskab
Plasma-tv
Renoveret i 2016
  • 23 m2
  • Oceanudsigt
  • Plads til 4 personer
  • 2 dobbeltsenge

Indlæs alle billeder af Standard-dobbeltværelse

Standard-dobbeltværelse | Pengeskab på værelset, individuelt design, strygejern/strygebræt

Standard-dobbeltværelse

Højdepunkter

Gårdhave
Individuelt interiør
Aircondition
Køleskab
Plasma-tv
Renoveret i 2016
Loftsventilator
Privat badeværelse
  • 9 m2
  • Oceanudsigt
  • Plads til 4 personer
  • 2 dobbeltsenge

Villa - 2 soveværelser

  • Plads til 6 personer
  • 2 queensize-senge og 1 sovesofa (dobbeltseng)

Lignende overnatningssteder

2 udendørs pools

TreeCasa Hotel & Resort

Pool
Gratis morgenmad
Spa
Lufthavnstransport
9.6 ud af 10, Enestående, (58)
Prisen er 2.222 kr.
inkluderer skatter og gebyrer
29. jan. - 30. jan.
TreeCasa Hotel & Resort
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Om området

Kort
De la Parroquia 1 1/2 Cuadras al Este, San Juan del Sur, Rivas, 48600

Hvad ligger i nærheden?

  • San Juan del Sur-stranden - 8 min. gang
  • San Juan del Sur Havn - 13 min. gang
  • Refugio de Vida Silvestre La Flor - 3 min. kørsel
  • Nacascolo Strand - 12 min. kørsel
  • El Remanso Strand - 19 min. kørsel

Sådan kommer du rundt

  • Managua (MGA-Augusto C. Sandino Intl.) – 153 min. kørsel, 130,9 km
  • Lufthavnstransport (tillægsgebyr)

Restauranter

  • ‪El Timon - ‬8 min. gang
  • ‪La Tostadería - ‬6 min. gang
  • ‪Dale Pues - ‬7 min. gang
  • ‪El Social - ‬7 min. gang
  • ‪Ding Repair Cafe - ‬5 min. gang

Om overnatningsstedet

Pelican Eyes Resort and Spa

Pelican Eyes Resort and Spa tilbyder en fantastisk beliggenhed, mindre end 10 minutters gang fra San Juan del Sur-stranden. Gæster kan besøge spaen for at blive forkælet med deep tissue-massage, body wrap-behandlinger eller ansigtsbehandlinger, og La Cascada, en af 2 restauranter, serverer lokale og internationale retter og er åben til morgenmad, frokost og aftensmad. Andre højdepunkter på dette hotel i middelhavsstil tæller 3 udendørs pools, en terrasse og en have.

Sprog

Engelsk og spansk

I korte træk

DONE

Hotellets størrelse

    • 40 værelser
    • Overnatningsstedet har 1 etage
DONE

Indtjekning/udtjekning

    • Indtjekning er fra kl. 15.00 til kl. 21.00
    • Udtjekning er kl. 12.00
DONE

Særlige indtjekningsinstruktioner

    • Dette overnatningssted tilbyder transport fra lufthavnen (tillægsgebyrer kan forekomme). Gæsterne skal kontakte overnatningsstedet med ankomstdetaljerne inden afrejse ved hjælp af oplysningerne på reservationsbekræftelsen
    • Receptionen er åben dagligt fra kl. 06.00 til kl. 22.00
    • Gæster skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner. Receptionen er bemandet i et begrænset tidsrum
    • Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen forud for din ankomst for at arrangere indtjekning
    • Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 22.00
    • This property is a walking property with many stairs, and may not be suitable for guests with mobility issues.
DONE

Påkrævet ved indtjekning

    • Depositum med kreditkort, debitkort eller kontanter er påkrævet for påløbne udgifter
    • Gyldigt billed-ID kan være påkrævet
DONE

Børn

    • Op til 2 børn (i alderen 5 år eller derunder) kan overnatte gratis på forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes
    • Ingen baby-/barnesenge
DONE

Kæledyr

    • Kæledyr er ikke tilladt
WIFI

Internet

    • Gratis Wi-Fi og internetforbindelse via kabel i fællesområder
    • Gratis Wi-Fi på værelserne
LOCAL_PARKING

Parkering

    • Gratis parkering på stedet
    • Der er parkering på stedet
    • Der er højdebegrænsninger for parkering på stedet
DONE

Transport

    • Lufthavnstransport efter anmodning (døgnet rundt)*
DONE

Andre oplysninger

    • Røgfrit overnatningssted

Faciliteter på overnatningsstedet

Mad og drikke

  • Morgenmad tilberedt efter bestilling (tillægsgebyr) hver morgen fra kl. 07.30 til kl. 10.30
  • 2 restauranter
  • Roomservice (i et begrænset antal timer)

Rejser med børn

  • Børn overnatter gratis (se oplysninger)
  • Børnemenu

Oplevelser

  • Tæt på stranden
  • Cykeludlejning
  • Bjergklatring
  • Sejlads
  • Surfing/bodyboarding
  • Udlejning af scooter/knallert
  • Ziplining

Forretningsfaciliteter

  • Konferencecenter

Faciliteter og service

  • Reception (begrænsede åbningstider)
  • Hjælp med udflugter/billetter
  • Renseri- og vaskeriservice
  • Bryllupsfaciliteter
  • Portier/piccolo
  • Liggestole ved poolen

Faciliteter

  • Bygget i 2004
  • Pengeskab i receptionen
  • Have
  • Terrasse
  • 3 udendørs pools
  • Spa med fuld service
  • Massage-/behandlingsrum
  • Middelhavsstil

Hjælp til personer med et handicap

  • Rute til kørestolsbrugere
  • Parkering til kørestolsbrugere

Værelsesfaciliteter

Underholdning

  • Kabel-tv-kanaler

Hjemlig komfort

  • Aircondition
  • Loftsventilator
  • Kaffe-/temaskine
  • Strygejern/strygebræt (efter anmodning)

Værelset

  • Terrasse
  • Individuelt indrettet

Frisk dig op

  • Privat badeværelse
  • Kun bruser
  • Gratis toiletartikler

Hold forbindelsen

  • Gratis Wi-Fi
  • Telefon

Mad og drikke

  • Køleskab
  • Køkkentøj/tallerkener/redskaber

Mere

  • Daglig rengøring
  • Pengeskab

Interessante fakta

Spa

Tranquila Day Spa har 1 behandlingsrum. Blandt behandlingerne er deep tissue-massage, svensk massage, ansigtsbehandlinger og body wrap-behandling. Der tilbydes et udvalg af behandlingsterapier, herunder aromaterapi.

Spaen er åben hver dag. Gæster under 8 år har ikke adgang til spabadet.

Spisning

La Cascada: gourmetrestaurant ved poolen, som specialiserer sig i lokale og internationale retter. Her serveres morgenmad, frokost og middag. Gæsterne kan bestille drikkevarer i baren og spise udendørs (når vejret tillader det). En børnemenu udleveres efter anmodning.
Bistro La Canoa: sportsbar ved poolen, som specialiserer sig i lokale og internationale retter. Her serveres frokost og lette måltider. Gæster kan nyde udendørs spisning (når vejret tillader det). Åben hver dag.

Gebyrer og politikker

Valgfrie tjenester

  • Opkaldsforbindelse til internettet er til rådighed på værelserne mod et ekstra gebyr
  • Morgenmad tilberedt efter bestilling tilbydes mod et ekstra gebyr på ca. 210 til 360 NIO for voksne og 5 til 12 NIO for børn
  • Lufthavnstransport tilbydes mod et ekstra gebyr på 1200 NIO pr. person (for en enkelt)

Parkering

  • Der er begrænset parkeringshøjde

Pool, spa og fitness (hvis tilgængeligt)

  • Børn under 12 år har kun adgang til stedets swimmingpool i følge med en voksen
  • Gæster under 8 år har ikke adgang til spaen
  • Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer foretages ved at kontakte overnatningsstedet inden ankomst via telefonnummeret på reservationsbekræftelsen

Politikker

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Kun registrerede gæster kan opholde sig på værelserne.
Dette overnatningssted accepterer kreditkort.
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet.

Også kendt som

Pelican Eyes
Pelican Eyes Resort
Pelican Eyes Resort San Juan del Sur
Pelican Eyes San Juan del Sur
Hotel Pelican Eyes
Pelican Eyes Hotel San Juan Del Sur
Pelican Eyes Resort And Spa Nicaragua/San Juan Del Sur
Pelican Eyes Resort Spa
Pelican Eyes Resort Spa
Pelican Eyes Spa Juan Del Sur
Pelican Eyes Resort and Spa Hotel
Pelican Eyes Resort and Spa San Juan del Sur
Pelican Eyes Resort and Spa Hotel San Juan del Sur

Ofte stillede spørgsmål

Er der en pool på Pelican Eyes Resort and Spa?
Ja, der er 3 udendørs pools.
Er kæledyr tilladt på Pelican Eyes Resort and Spa?
Kæledyr er desværre ikke tilladt.
Er der parkeringsmuligheder på stedet ved Pelican Eyes Resort and Spa?
Ja, der er gratis selvstændig parkering.
Tilbyder Pelican Eyes Resort and Spa lufthavnstransport?
Ja, der tilbydes lufthavnstransport. Der opkræves et gebyr på 1200 NIO pr. person for en enkeltbillet.
Hvornår er indtjekning og udtjekning på Pelican Eyes Resort and Spa?
Indtjekning fra kl. 15.00 til kl. 21.00. Udtjekning er kl. 12.00.
Hvad kan jeg opleve hos Pelican Eyes Resort and Spa og i nærheden?
Benyt dig af muligheden for aktiviteter i nærheden som cykling, bådsejlads og bjergklatring. Forkæl dig selv med en behandling i spaen, og nyd en svømmetur i en af de 3 udendørs swimmingpools. Pelican Eyes Resort and Spa har også spafaciliteter og en have.
Er der restauranter på eller i nærheden af Pelican Eyes Resort and Spa?
Ja, der er 2 restauranter på stedet med udendørs servering, lokale og internationale retter og udsigt til haven.
Har Pelican Eyes Resort and Spa private udendørs områder?
Ja, hvert værelse har en terrasse.
Hvordan er området omkring Pelican Eyes Resort and Spa?
Pelican Eyes Resort and Spa ligger i hjertet af San Juan del Sur, kun 8 minutters gang fra San Juan del Sur-stranden og 13 minutters gang fra San Juan del Sur Havn.

Anmeldelser af Pelican Eyes Resort and Spa

Anmeldelser

8,2

Meget godt

8,6/10

Rengøring

8,6/10

Service og personale

8,2/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

8/10 Meget godt

Nice room, good service and nice location.
We spent two nights at the Pelican Eye's Hotel, and were overall quite happy with our stay. The staff is friendly and speaks a reasonably amount of English, if you are not comfortable with Spanish. The location is great with a good view of the ocean - we even had the view from our bed (which was comfortable). Included breakfast is a bit above average and there are different options to choose from. However, all these niceties don't come for free; expect to pay more than double for drinks, beers (2.5 USD wo tax and tips) etc relative to other places. Also there are quite a lot of stairs to traverse if you want to get around by food - they do, however, provide free transport around the hotel grounds. They also offer shuttle services to surrounding beaches for 10 USD.
Kenneth, romantisk rejse på 2 nætter
Verificeret Hotels.com-gæsteanmeldelse

8/10 Meget godt

Dejligt resort med god beliggenhed
3 overnatninger, med rigtig god service. Vi havde bestilt et standard værelse, og desværre var air condition enheden utroligt støjende. Hotellet sendte en medarbejder første aften, men han kunne desværre ikke gøre noget ved enheden. Næste dag talte jeg med receptionen, og de sendte en ny medarbejder op for at undersøge enheden, og samtidig tilbød de at flytte os til et andet værelse. De opgraderede os til den tilstødende villa. Utroligt flinkt og service minded personale, og god håndtering af problemet. Morgenmaden var inkluderet, men man kan ikke vælge alt på deres menu. Der står i velkomst brevet fra receptionen at man kan opgradere sin morgenmad ved at betale pris forskellen, men det kunne vi altså ikke. Om det var en fejl fra personalet, eller en fejl i velkomst brevet er uvist. Under alle omstændigheder så var morgen maden rigtig god, og kaffen ligeså !
christian, romantisk rejse på 3 nætter
Verificeret Hotels.com-gæsteanmeldelse

10/10 Enestående

Beautiful hotel
Beautiful hotel overlooking San Juan Del Sur. Great facilities, friendly staff. Good breakfast. Thanks for the room upgrade!
CR, familierejse på 3 nætter
Verificeret Expedia-gæsteanmeldelse

8/10 Meget godt

gem Of a place but needs some better management
Wonderful location and foundation. Better management is needed to give a better overall experience. We stayed at one of the highest condos and were given an overview during check in about the pool and bar to enjoy it during stay. Unfortunately we found later that bar is only open for weekends. Very disappointed because we were struggling to get vegan and allergy friendly food there and had hoped bar menu might accommodate. Had sent a note ahead about our food restrictions but received no response. Luckily in San Juan del sur there are food places accommodating. Felt bad for the drivers since there’s few of them to ask to drive us to top rather than taking stairs since I had a broken toe. They really need more drivers - or clearer understanding of expectations Couldn’t use room upstairs to sleep since air conditioning didn’t work
Rejse på 6 nætter
Verificeret Travelocity-gæsteanmeldelse

6/10 Godt

Beautiful Views... that’s about it.
We had a room that we need to get a ride up to in a truck, and Had to walk down a thousand steps to get down. The bar by our room was closed, no room service, so up and down. The beds not comfortable at all, and old dusty towels. Staff could care less that we were even there. the food was so-so, cocktails took about 30 minutes to get. I would not stay here again.
Rejse på 4 nætter
Verificeret Expedia-gæsteanmeldelse

2/10 Dårligt

Although the hotel is beautiful I would not recommend this to anyone. The hotel staff at the front desk were rude every single day. They should consider changing the people that they have working at the front desk. Since the moment we got there they were very unfriendly and made us feel unwelcome. The fact that the hotel is located at the to of the mountain is ok, we just had to depend on shuttles to get to the bottom part in order to get into town. The shuttle service ends at 10pm. We did not know that. We tried leaving past 10:20 pm and when I called the front desk they said “shuttle service ended at 10 pm.” I asked if they could call a cab for us and they said “we don’t have a number for a cab.” After this I expressed how unhappy I was because the gentleman was not willing to help us. He immediately called us a cab. This made me feel trapped as if I had a to follow a curfew. Besides that the hotel room did not have a blow dryer or iron. You have to call front desk to pick it up. That’s another shuttle drive to the front desk. The Shuttle drivers and maids are nice. The front desk people and the service at the restaurant are horrible. The place as beautiful as it is, well it’s just inconvenient. I will not reccoment to anyone and I won’t come back to this resort.
Rejse på 6 nætter
Verificeret Orbitz-gæsteanmeldelse

8/10 Meget godt

Wonderful views. Great location.
Short walk to beach and restaurants. Luggage delivery to rooms needs improvement as room access is too steep to permit self-carry or bellman style checkin. Delivery by back road via cheap is too slow.
Stephen, rejse på 2 nætter
Verificeret Expedia-gæsteanmeldelse

10/10 Enestående

Jorge L, rejse med venner på 1 nat
Verificeret Hotels.com-gæsteanmeldelse

10/10 Enestående

Trip of a lifetime
Such an amazing hotel - super clean, amazing facilities. But most importantly was how great the staff were. Krystal (sorry for not knowing the spelling of your name) - saved my butt; I left my bag at reception and was on the way to the airport - she called the taxi driver, and had staff hand deliver to me when we went back for it. Mucho gracias! You won’t be disappointed
Aaron, rejse på 2 nætter
Verificeret Expedia-gæsteanmeldelse

6/10 Godt

Mixed Review
The hotel was quiet, the rooms were clean and comfortable and the staff were friendly. The water faucet in our shower broke and our AC didnt work so they gave us a very nice updrade. The shower in the upgraded room didnt work either. They didnt fix it. There is nothing going on. tThey didn't even play music and there was not a single person in sight. The second issue is the stairs. There were 288 stairs to walk up to get to our room! Yes, 288, and we weren't even at the top of the resort. There is a driver to drive you there if you want to tip him each time, but we were back and forth from our room and town alot and that would have been super expensive. The transportation to any local attraction is 10 times more expensive than any shuttle service in town, AVOID HOTEL PROVIDED TRANSPORT. Unless your pockets are super deep just don't do it. I consider the price of their transport to be the definition of price gouging. Our last night we decided to have dinner at the resort, (their food is SUPER expensive). My husband ordered filet mignon, which came out as folded over flank steak to make it look thicker. My lobster was way overcooked and the person working at the bar had to walk to the main bar (which is far) to get our food. Needless to say it was cold by the time we got it but we felt so bad for the guy that had to go pick it up down those stairs that we didn't complain. There are better places in town for much less money and you will probably be happier with one of those.
Brittany, rejse på 6 nætter
Verificeret Expedia-gæsteanmeldelse

8/10 Meget godt

Great but Older.
In this area this place was a great place. Safety and accommodating was the strong points. This place is getting old and needs some upgrading and repairs. It is very nicely done, just older. Loved the bathrooms!
Ricky, rejse med venner på 1 nat
Verificeret Hotels.com-gæsteanmeldelse

10/10 Enestående

Excellent hotel a beautyfull beach
The hotel es beautyfull, very near the beach but also very quiet and secluded, the view is amazing, the pools are so beautyfull, everything is high level I higly recommended, Oh and is also in a marvelous beach
Mick, rejse på 1 nat
Verificeret Expedia-gæsteanmeldelse

10/10 Enestående

Nice Place
Family hotel well located and good rooms. The restaurant's food is average and its price is expensive for the quality it offers. In food you must go to another place.
Arturo, rejse på 2 nætter
Verificeret Expedia-gæsteanmeldelse

8/10 Meget godt

Nice hotel but under staffed.
Well appointed hotel situated few minutes from SJS. Spacious room. Under staffed and lacked attention to detail. Need to improve bedding experienced. Not enough pool towels.
Rejse på 1 nat
Verificeret Expedia-gæsteanmeldelse

10/10 Enestående

Great hotel and location.
The hotel is great. Set upon a hill on the outskirts of town but very easy to get to the central part of town (as it's a small town). The views are amazing and the hotel staff is wonderful. The food and drinks are good and the room was clean and comfortable. We would definitely come back and stay here again.
Monica, rejse på 10 nætter
Verificeret Expedia-gæsteanmeldelse

6/10 Godt

Beautiful view of San Juan de sur beach
Disappointed by having no TV , terrible shower water meaning shower doesn't work normally. Inconvenient running up and down the room for dining . But still recommend friends to stay during vocation .
kenny, rejse på 2 nætter
Verificeret Expedia-gæsteanmeldelse

4/10 Rimeligt

Hotel Staff not prepared to handle situations
I arrive around 6:00 pm, and in the reception there was a lady complaining that her cabin did not have A/C, I thought that was an isolated event, but it was not. My cabin did not A/C as well, and I had to wait almost like 2 hours until they told me they were going to give me another cabin, I do not understand why they had to wait almost 2 hours to decide that they were going to give me another cabin. Breakfast was a hold other dilemma, they ran out of food, and the lines were absurd.
Verificeret Expedia-gæsteanmeldelse

8/10 Meget godt

Our entire trip to Nicaragua was wonderful. We stayed at Pelican Eyes for 1 week, in a regular room. It was spacious, clean and comfortable. It afforded stunning views of the harbor and the town below. The food in the restaurant was very good, and reasonable priced by North American standards. The staff was friendly, and always ready to be helpful. Most had difficulty in speaking English, but between their limited capabilities and ours in Spanish, and with gestures, communications were good. Word of caution: there are no elevators, and the hotel is built in a mountain side. We had the second room from the reception area, and we had to climb 50 steps to our room. There were 240 steps to the uppermost rooms. Those steps are not adequately lit at night, so some caution should be exercised. The hotel is conveniently located, within walking distance of most anything in San Juan del Sur. We would return to this hotel if we were to come back to San Juan. Photos are view from our room, both daytime and sunset.
Verificeret Hotels.com-gæsteanmeldelse

10/10 Enestående

Great place to stay and rest. Very close to town, but yet very private. We will b back again.
Verificeret Expedia-gæsteanmeldelse

10/10 Enestående

The best hotel in San Juan del Sur
Let's start by saying this: it's expensive and it's worth it. This is by far the very best hotel in San Juan del Sur (I've stayed at/visited almost all of them). The facilities are amazing. They have rooms and villas that are absolutely honeymoon material. They have three great pools and 2 restaurants (They let you drink in the pool, which I believe is absolutely amazing). The whole experience was great, only down side is that since it's SO BIG, you need a shuttle to get around, and if you go to the town (Where the bars are), they charge you $5 per trip. On the bright side, they also offer a shuttle that goes down to the town and then back to the resort every hour from 2:00 PM to 9:00 PM. So if you like to party hard all night, you'll have to get a taxi to get you back to the resort, otherwise you won't make it. Food at the restaurants was great, the staff was kind and the villa I stayed in was marvelous, try to get the Casa Sosiego if you can, if you don't like it, I dare you to send me a reply. You will love it here. Perfect for couples.
Verificeret Expedia-gæsteanmeldelse

8/10 Meget godt

Nice stay
Stay was great although there was a wedding the same weekend and pool and restaurant was closed in phase 2 (where I was staying) so you had to get them to come get you to bring you back to phase 1 on the other side of the property. This was a slow process sometimes. I wish that they had put me in phase 1 after knowing about the wedding. Also, the towels looked a bit weathered.
Verificeret Hotels.com-gæsteanmeldelse

8/10 Meget godt

Beautiful view of San Juan del Sur
The location was fantastic and the view was wonderful. However, I had booked two rooms requesting that they be close to each other but they were at opposite ends of the complex. One was a standard style hotel room and the other was a beautiful condo style accommodation. Room #1 had issues with bugs. There was a cockroach under the covers and the bathroom was full of ants. Maintenance came and sprayed, but it was still pretty awful. Room #2 was fine. Online and when we checked in we were told we would receive a complementary breakfast so we went to it and then they told us because we booked through Hotels.com that we didn't qualify and tried to charge us. They did the right thing by us and waved the bill because the knew they told us upon check in that it was included. The rooms are quite spread out and a shuttle was needed to get anywhere. They were very prompt in picking us up anytime we wanted go go anywhere. Overall it was a nice place to stay.
Verificeret Hotels.com-gæsteanmeldelse

10/10 Enestående

Verificeret Hotels.com-gæsteanmeldelse

10/10 Enestående

Awesome!
Great spa services! I enjoyed the room as well. Everyone was nice and helpful. Food was good. I would go again and spend more time.
Verificeret CheapTickets-gæsteanmeldelse

2/10 Dårligt

Comepletely disatisfied
No wifi for 2 days,telephone broken first day also.Hotel charges 10.00 for drinking water which is a plastic bucket and spigot with no lid!!! Booked king bed while standing at reception.Then was told not available.Saw maybe 10 guests, hotel was not even remotely fully booked? Why no king room available? Ocean view room was peek a boo thru the trees.Took 20 minutes to obtain 2 towels while at pool.We were the only 2 guests at the pool.Why so long of a wait? Had to ask 6 times for water at breakfast before receiving.Which included 2 trips to to the counter myself to ask.I could go on and on about how completely disappointed I am in this 1 star hotel which charges 4 star prices !!! I do not write reviews but was compelled by the lack of service and utter disregard by some of the staff.Would NEVER recommend this hotel !!!!!!! Save your money and stay anywhere else !
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