2nd booking at this hotel. Excellent price and location.
Unwelcoming staff in the reception. I had even asked to receive the same room as last time, but clearly they do not read anything about guest wishes prior to arrival, and not even a "welcome how are you" when checking in.
The receptionist (same as last time) also failed to inform about the Free Public Transport pass that visitors can get once staying at the hotel! Very bad that they don't inform about such things upon arrival.
Parking was decently priced, but parking is not guaranteed. Bed is comfortable and room is basic but ok for the price. Housekeeping don't replace used singe-use cups in the room, so all in all it fills a bit stingy and cost-cutting.
Given the location I will continue to use this hotel, but I sincerely hope that the staff in the reception will be more welcoming next time, and that they will actually inform about benefits such as free public transport passes. Very disappointed about having missed this benefit twice due to un-attentive staff.
To not sound too negative the WiFi works great, rooms are nicely isolated, water pressure is good and price is excellent compared to other hotels in Lausanne