The best review for this property was the staff! They were very friendly and helpful. The other part, was the room that needs a renovation. I realize that it is a very old building, however, it’s not well maintained. At least a paint job at minimum is needed. The bed was comfortable, however, the photo on their website is misleading. The room is smaller than expected. Further, there is a stinch coming from the bathroom, however, it may be from an antiquated sewer system. The location was great, and easy walk to all key areas of Florence. Lastly, a very steep staircase awaits you to enter the hotel, I would not recommend this place if you have difficulty carrying up luggage to the elevator. I will not recommend this place, nor would I stay here again. In a positive note, the staff made it bearable.