Very nice property and staff. However, check-in was a problem. I had booked the room weeks earlier via Expedia, and then called the hotel directly the day before to re-confirm the reservation. When I arrived I was notified that my room was no longer available because another guest had been allowed to extend their stay due to a family emergency. Management offered to instead put us up in an inferior property on the other side of the city. This wasn't an option as we had family activities in the vicinity that would make the new location unworkable. After I strenuously objected, all of a sudden they had a room available at a sister hotel immediately adjacent to the Cambria, which I accepted. Both the Cambria and this sister hotel (Even) are very nice, very new, and well-staffed with courteous employees. But their reservations are apparently a crap shoot. Beware.