2/10 Dårligt
7. januar 2025
Avoid!
That was the worst hotel experience we had in a long time, i am so shocked, the hotel was newly updated and rooms were great, but it ended there. Hotel has a major issue with it's heaters. I thought they were not working in our room only, but in the morning we talked with other people, and they had the same issue. It was only 60!! F in our room and we were freezing the whole time. Tried to call several times to the front desk and they would just put us on unending wait. Went downstairs to solve the issue, the lady promised to come up and fix the issue and never did . We have never had such terrible customer service. One of the reason we stayed in the hotel was its buffet breakfast. The selection was very poor-- overcooked eggs and rubber bacon, couple breads and yogurt. Everything was lukewarm(although we got up really early in the morning) and tasteless. We couldn't wait to get out of there. It seems like this hotel is used for construction workers, not suited for a family stay
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