I wasn't expecting much, and that's what I got. Now the front desk people were fine. I saw a huge sign saying that you could "rent" a baggage cart for 30 minutes by turning in your ID to the front desk. I did so. I went to get one, and then the attendant (valet? not sure? Sign also said valet was not available) told me that HE needed the ID, not the front desk (as the sign stated). So we gave it to him. I told him that I just need the cart, not his help. He ignored and brought the cart out. I pulled up and again told him that I didn't need his help. He didn't move, and helped with the cooler. (there are no refrigerators in the rooms). I drove my car back to the lot, and my adult son showed him where our room was. My son did tip him, even though his services were not requested.
Because of the "Karen" trope, I hesitate to be too pushy. I just told this dude twice that I didn't need help, and nowhere was it stated that valet service was mandatory with a luggage cart. So that was kind of annoying.
The furniture in the rooms is old and marked up. There are no coffee makers or refrigerators. The beds seemed clean and were comfortable. The casino seemed fine. Easy parking. Besides the valet, the front desk people were great. Not a whole lot of other choices in Primm, and we only needed one night. Hot water and good water pressure was a plus in the shower.