2/10 Dårligt
1. januar 2025
SAVE YOURSELF THE HEADACHE AND BOOK ELSEWHERE.
DO NOT STAY HERE. AVOID THIS PLACE AT ALL COSTS.
I WAS ASKED TO CHECK OUT EARLY BY THE HOTEL AND WAS PROMISED A REFUND FOR THE UNUSED NIGHTS. TO DATE, I HAVE RECEIVED NO COMMUNICATION, NO INVOICE, AND NO REFUND.
I HAVE BEEN IN TOUCH WITH THE HOTEL COUNTLESS TIMES, BOTH BY PHONE AND EMAIL, AND EACH TIME I AM MET WITH THE SAME RESPONSE: “SEND US AN EMAIL.” WELL, I DID - MANY TIMES - AND NO ONE RESPONDS.
HOTELS.COM HAS BEEN EQUALLY USELESS IN RESOLVING THIS ISSUE. HOW IS IT POSSIBLE THAT I AM STILL WAITING FOR A REFUND FOR THE FOLLOWING UNUSED NIGHTS?
REFUND PROMISED FOR UNUSED NIGHTS:
• TUE, 24 DEC: CA $67.50
• WED, 25 DEC: CA $75.00
• THU, 26 DEC: CA $86.25
• FRI, 27 DEC: CA $132.75
• SAT, 28 DEC: CA $126.00
• SUN, 29 DEC: CA $84.75
• MON, 30 DEC: CA $97.50
THE STAFF IS EITHER INCOMPETENT OR INTENTIONALLY IGNORING ME. IF YOU VALUE YOUR MONEY AND SANITY, STAY FAR AWAY FROM THIS PLACE. THEY WILL SCAM YOU OUT OF YOUR MONEY AND REFUSE TO TAKE RESPONSIBILITY.
SAVE YOURSELF THE HEADACHE AND BOOK ELSEWHERE!
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