8/10 Meget godt
30. juli 2023
Yes we would come back...
We had a nice familyroom with fridge, microwave and cooking posibility.
Nespresso and water.
Very nice.
First night on arrival the aircon didn't work.
Next morning we got a much better room and a working aircon.
Great service, thanks Mercure.
*****
Beds were very comfy, pillows well you know, if it is not your own...
Area around the hotel is very beautyfull.
Breakfast is good.
Pool is very nice.
Last whole day we asked the staff to indicate the way to the biggest Carrefour to us.
We got a trip to France to see a nice town.
Again great service staff..
*****
When we got back from our trip to France however.....
The room hadn't been cleaned.
Not very nice.
Wet towels lying on the floor, trashcan full. etc etc....
The staff, only one person, did a great job.
New towels, new toiletpaper, new coffee, free drinks (beer)
So what to say ?
Hotel concierge service:
GREAT JOB AND SERVICE
Hotel cleaning:
NOT OK
We did't get a refund, should we?????
Yes two major bummers = refund....
Would I come again?
Yes without hesitation.
Carsten
Carsten, familierejse på 4 nætter
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