I want to say, the woman who checked us in was wonderful and I’m sad I didn’t get her name to recognize her properly . The cleanliness of the room was subpar , mirrors were dirty, bathroom floors were visibly dirty and bed was roughly made . We had no ice bucket , no robe or slippers in room as advertised , no coffee or tea maker as advertised, no complimentary water bottles as advertised . When I went to check out the person at the front desk did not even look up to greet you he just asked “what room?” And when was saying I was checking out he just said ok. I asked where can I leave the keys and can I get a receipt he said “ don’t you have an email account with us ? I can’t give you one because my system is down anyway.” Kinda rude . Besides the interaction with the woman who checked us in the stay was disappointing.