Average NYC hotel. Booked a King with sofa bed, 3 adults. Received a king with chair. Had to go back to desk and was offered a rolling bed in room. Nope, I booked a king with sofa bed! Room was changed. However, a rolling bed probably would have been much more comfortable. The sofa bed was Not fit for a human. I slept in the king bed, woke up the next morning to find a pair of women’s underwear in my bed. Not mine, not my daughters. Didn’t check if they were clean or dirty! Just tossed in the garbage and didn’t report to front desk because honestly, I didn’t feel they would care. Front desk staff not the friendliest (the women). All other staff were very friendly.