8/10 Meget godt
5. marts 2024
Very nice - but not 5 star anymore
Have stayed at this hotel before and wanted to return to celebrate my 50th birthday. However, the hotel is not at the same level as before. It's the little things....
* The roof terrace was closed - something they forgot to inform us about when we booked.
* Their free tuk-tuk transport was no longer in service.
* There was no staff at the poolarea (had to ask restaurant to call for towels, and go into the restaurant if you wanted to order something to drink by the pool).
* Minibar at our room was not refilled.
We also visited their steakhouse restaurant - delicious food, but there were technical issues, so no background music, and only 2 other guests, so it was a bit too quiet/empty. The waiters were polite and attentive - and thank you for the birthday cake and dessert :)
All in all, still a very nice hotel with good service, nice rooms, poolarea and skybar.
But just not 5 star anymore in my opinion, even though they still charge for food/drinks like it was a 5 star hotel :)
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