Booked for a family of 4 in Feb 2025. This is a really unique hotel because it is not a beachfront hotel, rather it is a mountain/hillside hotel. This hotel is about a 25 minute ride from the PVR airport. Unfortunately we were a group of 7 people and paid 120USD from the airport to the hotel, then going back from the hotel to the airport we paid 55USD. We were not aware of an airport shuttle being available.
Stayed in a room in tower 5 then changed to a room in tower 3. The resort is entirely walkable. It takes about 5 to 10 minutes to walk from the lobby to the furthest tower, tower 3. There is a gym, spa, 1 japanese restaurant, 1 buffet, 3 bars, 1 small poolside grill/restaurant, 1 taco truck. The number of pools is too many to count. There is a lazy river (very slow moving), kids waterslide, kids splash park. There are no swim up bars.
The hotel has a private beach and a free shuttle every 30 minutes to take you to their private beach. The shuttle takes 11 minutes to go to the beach. There is a restaurant at the beach, showers and towels at the private beach.
Tower 5 rooms are newer than tower 3 and 4 rooms. In the older rooms, there are signs of wear and tear and some moulds in the corners of the rooms and showers. We personally didnt have any problems with that.
The staff are all really friendly and speak English well. The staff are always willing to help, night and day.
I wish this resort had a kids club and at least one more restaurant. Otherwise this is a great resor