Although there was no one to check in, the attendant kept us waiting for at least half an hour, staring blankly at the screen.
We asked for an extra pillow since we were a baby. It was stated that the hotel did not have an extra pillow.
They stated that they had an agreement for parking and that they would send the information by e-mail in a few minutes, at the end of the day! we said we had not received an e-mail, and they said they had lost the receipt and did not even apologize for it, even though we had paid a large fee for parking.
The receptionist Ana and her team are disrespectful people who act like complete unperceived.
Apart from the location, there is nothing I can recommend about this hotel.