Camino Real De La Plata Lote 15, Zona Plateada, Pachuca, HGO, 42083
What's nearby
International Soccer Hall of Fame - 5 min walk
Mundo Futbol Interactive Center - 6 min walk
Auditorium Gota de Plata - 7 min walk
Galerias Pachuca Mall - 8 min walk
Hidalgo Stadium - 6 min drive
Getting around
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 62 min drive
Benito Juarez International Airport (MEX) - 82 min drive
Restaurants
La Tartine - 5 min walk
Singular Cocina de Brasa - 3 min walk
Puerto del Bife - 5 min walk
Green Grass - 6 min walk
La Pozoleria - 6 min walk
About this property
Camino Real Pachuca
Enjoy your visit to Pachuca with a stay at Camino Real Pachuca. Guests can indulge in hot stone massages and enjoy Mediterranean cuisine at Bistro, which is open for breakfast, lunch, and dinner. A bar/lounge, a 24-hour health club, and a terrace are other highlights at this eco-certified hotel. Fellow travelers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
106 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free secured, covered onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite carport
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:00 AM–noon
Restaurant
Bar/lounge
Free daily reception
24-hour room service
Water dispenser
What to do
Shopping
Access to nearby health club
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Ziplining nearby
Working away
24-hour business center
2 meeting rooms
Conference center (20086 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2004
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour health club
Spa services
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 80% lighting from LEDs
Comprehensive recycling policy
Banquet hall
Outdoor entertainment area
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path of travel
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Wheelchairs available on site
Closed captioned TV
Magnifying mirror
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in public areas
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Iron/ironing board
Window screens
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Heated floor (bathroom)
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Desk chair
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Mobile key entry
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.
Dining
Bistro - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 7 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Camino Real Hotel Pachuca
Camino Real Pachuca
Camino Real Pachuca Hotel
Camino Real Pachuca Hotel
Camino Real Pachuca Pachuca
Camino Real Pachuca Hotel Pachuca
Frequently asked questions
Does Camino Real Pachuca offer free cancellation for a full refund?
Yes, Camino Real Pachuca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Camino Real Pachuca?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Camino Real Pachuca?
Yes, there's free self parking.
What are the check-in and check-out times at Camino Real Pachuca?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Camino Real Pachuca and nearby?
Have fun with nearby activities like cycling, hiking, and rock climbing. Additional recreation nearby includes casino gaming and ecotours. Enjoy amenities like a 24-hour health club, spa services, and a garden. Camino Real Pachuca also has access to a nearby health club.
Are there restaurants at or near Camino Real Pachuca?
Yes, Bistro offers Mediterranean cuisine.
What's the area around Camino Real Pachuca like?
Camino Real Pachuca is a short 8-minute walk from Galerias Pachuca Mall and 6 minutes' walk from Mundo Futbol Interactive Center. Travelers say that the hotel is in a great location.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 19, 2024
Isaac
Isaac, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
Dec 13, 2024
Julio
Julio, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2024
Verified traveler
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
George
George, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Isaac
Isaac, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
CARLOS E
CARLOS E, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
George
George, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
gabriel
gabriel, 2-night trip
Verified Expedia guest review
6/10 Good
Aug 28, 2024
Gladys
Gladys, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
Very nice hotel!!!
EDUARDO
EDUARDO, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Aug 12, 2024
System was down at the time of check out
gustavo
gustavo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
It’s a good place to stay.
JOSE
JOSE, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
It was very clean. Quiet friendly employees
Good food.
Blanca
Blanca, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
Javier
Javier, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 21, 2024
Victor the gentleman at the front desk was very professional, made our check in fabulous.
Unfortunately we had a terrible experience with our room the first night.! Victor changed us to another room the following day and that one was good.
Moises was excellent!!! He made sure we had everything we needed in our second room for the following 2 nights.
Adriana
Adriana, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2024
The hotel was very nice and clean the staff was very friendly as for the location it was ok however it was a bit dangerous trying to cross the street and there was not many places to eat outside of the hotel other then a shopping mall.
Gary
Gary, 7-night family trip
Verified Expedia guest review
4/10 Fair
Jul 13, 2024
Room technology is outdated & rooms could be much better swept. Corners in rooms/bathroom have not been cleaned in a while.
Emma
Emma, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 8, 2024
Muy conveniente en relación precio y calidad
FERNANDO
FERNANDO, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2024
Agustin
Agustin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 22, 2024
Mayela
Mayela, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 14, 2024
All was well, but they just need to provide more training to bar tenders and servers.
Michael
Michael, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2024
Cecilia
Cecilia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 6, 2024
Mauricio
Mauricio, 1-night trip
Verified Expedia guest review
6/10 Good
May 1, 2024
Tuvimos algunos problemas con el aire acondicionado fuera de eso el hotel está muy bien