Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
What's nearby
Hospital de la Mujer - 4 min walk - 0.4 km
Plaza de las Americas - 8 min walk - 0.7 km
Paso del Norte Cultural Center - 17 min walk - 1.5 km
Paso del Norte International Bridge - 6 min drive - 5.8 km
American Consulate - 9 min drive - 8.8 km
Getting around
Ciudad Juarez Intl. Airport (CJS) - 23 min drive
El Paso International Airport (ELP) - 26 min drive
El Paso Union Depot - 20 min drive
Area shuttle
Restaurants
Gorditas Doña Tota - 6 min walk
Hamsa - 7 min walk
Italia Forno Ristorante - 3 min walk
Wendy's - 5 min walk
Kinsui - 4 min walk
About this property
Hotel Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez puts you within a 10-minute drive of Paso del Norte International Bridge and American Consulate. Guests can take a dip in the outdoor pool or grab a bite to eat at Acueducto, which serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
138 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Free babysitting
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–noon
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Free babysitting
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Wedding services
Porter/bellhop
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
IPod docking station
32-inch TV
Premium satellite channels
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
Acueducto - This restaurant serves breakfast, brunch, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 26 per person
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The deposit amount is equivalent to 1 night if paid in cash.
Also known as
Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez
Frequently asked questions
Does Hotel Lucerna Ciudad Juarez offer free cancellation for a full refund?
Yes, Hotel Lucerna Ciudad Juarez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Lucerna Ciudad Juarez?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hotel Lucerna Ciudad Juarez?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Lucerna Ciudad Juarez?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Lucerna Ciudad Juarez?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Lucerna Ciudad Juarez?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (15-min drive) and Speaking Rock Entertainment Center (18-min drive) are both nearby.
What is there to do at Hotel Lucerna Ciudad Juarez and nearby?
Hotel Lucerna Ciudad Juarez has an outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Hotel Lucerna Ciudad Juarez?
Yes, there's an onsite restaurant, Acueducto.
Does Hotel Lucerna Ciudad Juarez have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Lucerna Ciudad Juarez like?
Hotel Lucerna Ciudad Juarez is in the heart of Ciudad Juárez, a short 8-minute walk from Plaza de las Americas and 17 minutes' walk from Paso del Norte Cultural Center.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 25, 2024
Great hotel - great value - great customer service
The hotel is a bit old but they make up for it in customer service. The people working there are super nice!
Alejandro
Alejandro, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
Excellent
Manuel
Manuel, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Dec 15, 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 14, 2024
Out of 5 stars I would consider it 3 stars. The employees are very friendly but the maintenance is poor. All the phones in the room work for front desk to call you but you can not call from room to front desk or even for room service. Only 1 elevator works out of the 2. Light above shower did not work. Another light in the room also did not work. It’s a pretty place but my rating will stand with 3 out of 5 stars
Daniel A
Daniel A, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
Aracely
Aracely, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Gerardo
Gerardo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
Yvonne
Yvonne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
veronica
veronica, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
Rating down
Staff was friendly. Great staff hotel is beautiful one of my favorite however this stay was disappointing. I rented 2 rooms one room a vap was found on side of bed (which was not good because I have my small nephew) my room sheets looked dingy and bed slept on def wasn’t up to par and Dnt think I will stay again
Eliza
Eliza, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Bryan
Bryan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Luis
Luis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Victor
Victor, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 22, 2024
Not what was expected
Smelly room, no hot water, stains all over the carpet (room and corridors), seems like no maintenance over years has not been done.
Despite it was only one night, i don´t think the price for the room worth it.
ISAAC
ISAAC, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Bryan
Bryan, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 17, 2024
Humberto
Humberto, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2024
Efrain
Efrain, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Bryan
Bryan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Hotel has only one elevator working and is a big inconvenience. Hotel staff told me is been like this for a year already something you would expect from a hotel like this. The hotel is in need of renovations.
Francisco
Francisco, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 28, 2024
Lance
Lance, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 28, 2024
Jose Luis
Jose Luis, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 26, 2024
La cama y almohadas olían a sudor
Jesus
Jesus, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Sep 26, 2024
Person at front desk not helpful at all.
Room was extremely dirty to include spit in sink and hairs all over bed.
Lint laying around carpet and curtain torn.