OK. So, when I booked this hotel, I thought I was getting the room in the picture and that the amenities listed were available. The room I received was not the room shown. The representive stated that it's just their main picture but the the room type was the same. I blew it off. Oh well. If that would have been the only issue, I'd have been fine. It wasn't? My room was dirty. There was long, black, thin, stringy hair all over the room and it was obvious that the room hadn't been cleaned well. Aside from the sheets being changed, it may not have been cleaned at all. They came and, quickly, swept the room. If that was the only issue, I'd have stayed and been apprehensive but fine. It is right next to the beach and a great restaurant after all. But, then, I tried to go to breakfast and do my laundry. On the site, they claim an English breakfast until 1200. I went at 0930. There was no breakfast. It ends at 9. Then, I asked about washers and dryers which are advertised on the site. There are none and there isn't a public one for km. They tell you what you want to hear just to get you in the door. You're not getting what you're paying for. Oh! And there's only one working elevator btw. Even the attitude received when trying to, respectfully, address these concerns was annoying, especially since I was being nice in trying to get it addressed.