Disappointing Stay - Not What We Expected
We were excited to stay here after seeing a 9.4-star review on Expedia, but our experience was far from what we anticipated. This place is advertised as a cabin with four bedrooms, but it’s actually three bedrooms a loft with beds and a living room. We should have paid more attention to some of the lower-rated reviews.
The first red flag was the strong sewer smell we noticed while on the terrace. When we got to the room, we saw holes in the sofa, which was extremely outdated, but didn’t think much of it at first. However, that changed at 11:30 PM when my daughter screamed, and a mouse ran from underneath the toilet, between my legs, and hid under the bathroom cabinets. Upon further investigation we saw the mouse hole and droppings.
Other issues were hard to ignore. The AC unit in the master bedroom was surrounded by plywood, and the electrical wiring in the guest bathroom was exposed outside the drywall, though I assumed it might just be how places look in the mountains. The location did offer a nice view of city lights, but it’s right by a busy street, so the noise was constant.
I’m not saying all the rooms are bad, but this was our experience, and unfortunately, it didn’t live up to the hype.
I contacted Expedia and it got our money back. But that's not the point. We drove in the middle of the night back home spending 3h in traffic due to lines closure. My birthday was ruined and so was my family time. No refund for that.