Stay Alfred on North Carondelet Street

Overall we had a good stay. The apartment was very spacious, clean and had all amenities. However, I have experienced a terrible service....reported an issue with a missing remote in a bedroom via online chat. Was connected to Deborah, who said she was looking into the issue....after 15 min wait and non-response, she became unavailable for the rest of the evening....never gotten back to me or try to resolve the issue. In the end, TV remote was not going to ruin our family stay, however, it would have been nice to have someone on site or be able to connect to to address it the next day or so...

First time staying and it couldn’t have gone any simpler. Although there’s no one to check you in the keyless entry process was easy. The place was extremely clean, had a fully kitchen with dishes, and perfect location! We were able to walk to Bourbon St and there’s a streetcar stop close if you want to check out other areas of New Orleans. Definitely a nice hidden gem for a great price.

Where do I begin....The apartment was filthy. The sinks did not drain properly. The water pressure was horrible. The bedrooms looked nothing like the photos advertised when booking. The headboard was broken and a slat was missing, exposing sharp edges on the metal track. The TV in the bedroom didn't work. The toilet seat in one of the bathrooms was broken, causing your butt cheek to fall in when sitting down. The curtain rod was rusted, the walls filthy. The sofa/sofa bed was broken. The floors throughout the entire apartment were dusty and had hair on it. The rugs were extremely dirty. One of the stools was broken. Guest services offered an air mattress to replace the sofa!!! Thd noise level was absolutely awful. Street cleaners/trash trucks at 3:00 am, a trolley that runs 24/7 right outside your bedroom window, a 15 piece band at 7:30 am outside your bedroom window. Cars bumping music, drunk people streaming and yelling etc. As I said, an absolutely nightmare.

went foe Jazz Fest and French Quarter sight seeing

We have never stayed in a Stay Alfred property before and we will start looking for one when ever we travel in the future. The staff, apartment and the area was perfect for us.