As an avid traveler who spends more than 120 days every year in a hotel, I can tell you that this is quite possibly the worst hotel I have stayed in over a decade. My concerns started when the staff communicated poorly up front. Upon arrival the hotel is not nearly as clean or accommodating for the expense. The rooms are poorly equipped. The only trash can is in the back of the bathroom behind the toilet. No washcloths, and they provide shampoo and conditioner but no soap of any kind. The furniture is cheap and mediocre at best. In the most expensive room in the hotel, the bed is undersized as a full even though they claim it's a queen. And I have camped with rocks as pillows that were softer than what they provide. Even with two guests, they claim they don't have enough to give two keys. They adver blackout curtains, but they don't close all the way at all, and the bed sits facing the door that has gaps on all sides so the light from the exterior hallway illuminates the door. But it gets worse, immediately next door is a nightclub that has loud and thumping music until 3:00 a.m., enough to shake the bed. Whoever gave this hotel anything more than one star must work for the hotels marketing. The front desk staff is not accommodating at all, however the real problem is the (VERY YOUNG) general manager Rubin who avoids contact, has questionabily limited hours, and is not at all customer focused. I will be writing Wyndham about this disgrace to their brand.