10/10 Exceptional
Beautiful setting and friendly helpful staff
carolyn
carolyn, 2-night trip
Hotel Mundo Maya Palenque
Family-friendly hotel in Palenque with restaurant and bar/lounge
Choose dates to view prices
Enjoy your visit to Palenque with a stay at Hotel Mundo Maya Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge, and a health club.
VIP Access9.6
Exceptional
Popular amenities
- Pool
- Spa
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- 2 outdoor pools
- Breakfast available
- Health club
- Children's pool
- 24-hour room service
- Spa services
- Area shuttle
- Train station pick-up service
- Train station drop-off service
- Terrace
For families (6)
- Children's pool
- Garden
- Terrace
- Daily housekeeping
- Blackout drapes/curtains
- Elevator
$117 nightly
$138 total
Mar 27 - Mar 28
Total with taxes and fees
Room options
Showing 4 of 4 rooms
Deluxe Room, Balcony, Garden View
10.0Exceptional
8 reviews
- Garden view
- 344 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe Double Room, Balcony, Garden View
9.8Exceptional
15 reviews
- Garden view
- 344 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Junior Suite
- Garden view
- 689 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Twin Sofa Bed
Presidential Suite
- Garden view
- 1033 sq ft
- 2 bedrooms
- Sleeps 4
- 2 King Beds and 1 Twin Sofa Bed
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About the neighborhood
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960
What's nearby
- Palenque National Park - 6 min walk - 0.5 km
- Aluxes Eco Park - 16 min walk - 1.3 km
- Museo de Sitio Palenque - 10 min drive - 4.0 km
- El Panchán - 11 min drive - 5.1 km
- Palenque Archaeological Zone - 12 min drive - 5.1 km
Getting around
- Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive
- Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 119 min drive
- Area shuttle (surcharge)
- Train station drop-off (surcharge)
- Train station pick-up (surcharge)
Restaurants
- A Takear! - 5 min drive
- Restaurante La Selva - 4 min drive
- Monte Verde Trattoria Pizzeria Italiana - 4 min drive
- El Michol - 3 min drive
- Don Mucho's - 17 min walk
About this property
Hotel Mundo Maya Palenque
Enjoy your visit to Palenque with a stay at Hotel Mundo Maya Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge, and a health club.
At a glance
Hotel size
- 144 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
- Free uncovered onsite self parking
- Wheelchair-accessible parking on site
- Limited onsite parking (max 1 space per unit)
- Height restrictions apply for onsite parking
Transfers
- Train station shuttle from 7:00 AM to 5:00 PM*
Offsite
- Area shuttle within 15 kilometers*
Other information
- Smoke-free property
Property amenities
Food and drink
- Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM
- Restaurant
- Bar/lounge
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children's pool
What to do
- Shopping
- Pool table
- Foosball
- Table tennis
- Ecotours nearby
- Hiking/biking trails nearby
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bicycle rentals
- Bike storage
- Romance packages
Facilities
- 4 buildings/towers
- Built in 2024
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Television in common areas
- Communal living room
- 24-hour fitness center
- 2 outdoor pools
- Bicycle parking
- Spa services
- At least 80% of food locally-sourced
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- At least 80% lighting from LEDs
- Traditional architecture
Accessibility
- Elevator
- Elevator door width (inches): 47
- Wheelchair-accessible parking
- 10 on-site accessible parking spaces
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 63
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Accessible train station shuttle
- Front entrance ramp
- Lever door handles
- Well-lit path to entrance
- Stair-free path to entrance
- Smooth flooring in public areas
- Smooth flooring in room
Room amenities
Be entertained
- 60-inch flat-screen TV
- Cable TV channels
Home comfort
- Air conditioning
- Ceiling fan
Sleep well
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
What to enjoy
- Balcony
Freshen up
- Shower only
- Soap and shampoo
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
- Champagne service
More
- Daily housekeeping
- In-room safe
- LED light bulbs
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Optional extras
- Continental breakfast is offered for an extra charge of approximately MXN 221 for adults and MXN 221 for children
- Area shuttle service is offered for an extra charge
Parking
- Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque
Frequently asked questions
Is there a pool at Hotel Mundo Maya Palenque?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Mundo Maya Palenque?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Mundo Maya Palenque?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Mundo Maya Palenque?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Hotel Mundo Maya Palenque and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a 24-hour fitness center and spa services. Hotel Mundo Maya Palenque also has a garden.
Are there restaurants at or near Hotel Mundo Maya Palenque?
Yes, there's an onsite restaurant.
Does Hotel Mundo Maya Palenque have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Mundo Maya Palenque like?
Hotel Mundo Maya Palenque is located a short 13-minute walk from Palenque National Park.
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Hotel Mundo Maya Palenque Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Amenities
9.4
Staff & service
9.8
Property conditions & facilities
10/10 Exceptional
Room excelent condition, staff friendly and porfessional, restaurant with good food
Ruben
Ruben, 2-night trip
10/10 Exceptional
Beautiful hotel, helpful and friendly staff, and you are in the middle of nature!
astrid
astrid, 3-night trip
10/10 Exceptional
Lovely property, comfortable rooms, and very friendly staff who helped us arrange tours and taxis. We also enjoyed nice massages at their outdoor spa. The food was fine, but we don’t usually expect too much from resorts. We’re happy we picked a place that was closer to nature at this location.
Ronna
Ronna, 2-night trip
10/10 Exceptional
Excellent located next to the ruins and the staff was formidable
Raul
Raul, 2-night trip
10/10 Exceptional
Excellent hotel and service staff ❤️❤️❤️
Raul
Raul, 1-night trip
10/10 Exceptional
Todo excelente ✨
Nadia Alejandra
Nadia Alejandra, 2-night trip
10/10 Exceptional
Nice and clean hotel
Jonathan
Jonathan, 4-night trip
8/10 Very good
Very nice everything beautiful very recommended
Jacqueline
Jacqueline, 3-night trip
10/10 Exceptional
Very nice facilities and friendly service. For the price, the rooms are incredibly luxurious.
Randal
Randal, 2-night trip
10/10 Exceptional
This hotel is amazing surrounded by the jungle
Melba
Melba, 3-night trip
10/10 Exceptional
Gorgeous new luxury Bohemian boutique hotel. Nicest place we have stayed!!
Amy
Amy, 1-night trip
10/10 Exceptional
Every was great love it.
Francisco
Francisco, 3-night trip
10/10 Exceptional
Todo excelente
evelin
evelin, 1-night trip
10/10 Exceptional
Best hotel in palenque chiapas
Jose
Jose, 1-night trip
10/10 Exceptional
NA
Frederic
Frederic, 2-night trip
10/10 Exceptional
Excelente
Maria isabel
Maria isabel, 1-night trip
10/10 Exceptional
Excelente
Maria Cristina
Maria Cristina, 2-night trip
6/10 Good
Room - it needs at least a kettle with two cups!
Staff - At the beginning struggling to converse as my Spanish is poor was becoming annoying as I couldn’t get any help. Then by day 3, I started using translator which made the stay more pleasant but by then it was already too late.
Margaret
Margaret, 4-night trip
10/10 Exceptional
Excelente
Jose
Jose, 1-night trip
10/10 Exceptional
TODO EXCELENTE
Mario Alberto
Mario Alberto, 2-night trip
10/10 Exceptional
.
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Roberto
Roberto, 1-night trip
10/10 Exceptional
I like it so much
Magda
Magda, 2-night trip
8/10 Very good
Beautiful hotel! Our overall experience was great (for 1 night).
The food is not the greatest so don’t expect 5 star quality. Probably more like 3 star.
We had our baby with us and they didn’t have a baby crib. I found this unacceptable! So keep this in mind.
Arlette
Arlette, 1-night trip
10/10 Exceptional
One of the best and safest Hotel/Resort in Chiapas. We stayed 5days total. The best part of the Mundo Maya Hotel? You are immersed in nature and surrounded by the jungle. My daughter loves animals and the primary reason we chose this hotel. We saw 4 colorful macaws flying by while eating breakfast at the restaurant terrace, saw howler monkeys, a gigantic owl butterfly landed on her head, tarantula, geckos etc too many to list. The sound of the crickets at night is magical and seeing the stars sitting by the pool was beautiful. My daughter and I had nightly walks around the hotel with our flashlight looking for insects along their lighted wooden pathways. The hotels also has a mayan burial site close to the spa area. The hotel is conveniently located across the ticket office of the Palenque Ruins. The resort has bike rentals too if you prefer to use that to visit the ruins.
This resort is new and just opened April 2025. Everything is new, clean and well maintained. This is an incredible hotel being owned by the government and is a national gem! The resort employs Mexican National Guards as their security team. The lobby area has billiards, fusbol, and pingpong (which we enjoyed playing many times a day). The pool area is beautiful and clean. Our room was cleaned daily. Hot shower works each time. TV remote was complicated to use. Wifi was great only at the lobby area.
Food at their restaurant had good variety of western and Chiapaneco food but was mediocre in general.
wilson
wilson, 4-night trip