8/10
We were very disappointed with the service at this hotel. When we tried to pay during the day, no staff were present at reception. We went to reception several times and I even sat in the garden for an hour on a video call and didn’t see anyone. We assumed we would be able to settle the bill in the morning, but instead, someone came knocking on our door at 10pm demanding payment. This was intrusive and unprofessional, especially at that hour. It made us feel uncomfortable.
The room itself is nice but needs to have the bed fixed as protruding nails are not safe and also it is missing some parts.
The windows for the sea view haven’t been cleaned in months and are very badly stained. Also the view is of derelict buildings with damaged roofs. The sea is visible and you can hear the ocean at night.
I wandered along the beach and watched locals throw their rubbish into the water! Plastic bags with plastic wrappers it was heart breaking to watch and it happened a lot as I saw others doing this the next day from the window. Beach is littered with rubbish.
We visited Kovalam beach this is a clean beach so recommend this if you don’t need to be near airport.
Very easy to get uber here there are loads at the nearby airport. Also there are some restaurants you can walk to from here so convenient and there was a fair one evening nearby too. Lots of market stall, could be a weekend activity not sure.
Verificeret rejsende
Familierejse på 1 nat