I recently stayed at the Park Inn by Radisson Meriton Conference & Spa in Tallinn and had the worst experience ever. I went there to relax and spend my vacation alone, hoping for a peaceful and rejuvenating stay. However, my experience was unforgettable, and not in a good way. Why?
The receptionist at the spa was incredibly rude to me, not just once, but twice. Her attitude was completely unprofessional and ruined what should have been a relaxing part of my stay. Despite paying for an expensive hotel to spend time at the spa, I only used it once because of this horrible experience.
As someone who travels frequently, this was the first time I encountered such an inconvenient and disappointing situation. The lack of customer service and courtesy was shocking, especially from a well-known hotel chain. I expected much more from the Park Inn by Radisson, but instead, I left feeling stressed and frustrated.
The hotel facilities might be good, but the service was severely lacking. It’s a shame because the potential for a great experience was there, but the rude behavior of the spa receptionist overshadowed everything else. I would not recommend this hotel to anyone looking for a pleasant and welcoming environment. This experience left me with a very negative impression, and I will not be returning.