My sister and I stayed in an appartment with terrace and the most amazing city view, we was pleasently surprised, when we walked into the appartment. It was clean, nice views, it was new with a lot of supplies. we think it had everything. The reception speaks english, not many do in Madrid, and we could ask for anything, and they would help us. Toiletpaper just ask. Help with sightseeing, just ask. The best stay ever, and we have travelled a lot. The location OMG was superb, and location is very important for holidays in a city. Perfect. Madrid is a fantastic city