Palms Hotel & Retreat By Palette London Romford

Hornchurch hotel with spa and restaurant

Choose dates to view prices

Thu, Feb 19
Sat, Feb 21
February 2026
17
March 2026
Palms Hotel & Retreat By Palette London Romford features a nightclub and puts you within a 15-minute drive of Lakeside Shopping Centre. Guests will have free perks like WiFi and self parking.
Good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Nightclub
  • Breakfast available
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$81 nightly
$95 total
Mar 2 - Mar 3
Total with taxes and fees

Room options

Showing 10 of 10 rooms
Hair dryer, towels, toilet paper
Standard Double Room | Desk, soundproofing, iron/ironing board, free WiFi
Standard Double Room | Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room

Good

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • Garden view
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
Hair dryer, towels, toilet paper
Accessible Double Room | Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Accessible Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Accessible Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • Garden view
  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
Hair dryer, towels, toilet paper
Executive Double Room | Desk, soundproofing, iron/ironing board, free WiFi
Executive Double Room | Desk, soundproofing, iron/ironing board, free WiFi
Executive Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room

Very good

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
  • Garden view
  • 167 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
Hair dryer, towels, toilet paper
Bridal Suite | Desk, soundproofing, iron/ironing board, free WiFi
Bridal Suite | Desk, soundproofing, iron/ironing board, free WiFi
Hair dryer, towels, toilet paper

Bridal Suite

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
  • Garden view
  • 166 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
Hair dryer, towels, toilet paper
Standard Twin Room | Desk, soundproofing, iron/ironing board, free WiFi
Standard Twin Room | Desk, soundproofing, iron/ironing board, free WiFi
Standard Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • Garden view
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
Bathroom | Hair dryer, towels, toilet paper
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
Interior
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi

Bridal Suite

  • Sleeps 2
Bathroom | Hair dryer, towels, toilet paper
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
Bathroom | Hair dryer, towels, toilet paper
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
Hair dryer, towels, toilet paper
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi

Accessible Double Room

  • Sleeps 2

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About the neighborhood

Map
Southend Arterial Road, Hornchurch, England, RM11 3UJ

What's nearby

  • Upminster Golf Club - 3 min drive - 3.3 km
  • Whitelands Dog Walking Area - 6 min drive - 2.7 km
  • ExCeL Exhibition Centre - 43 min drive - 29.5 km
  • O2 Arena - 49 min drive - 32.5 km

Getting around

  • London (SEN-Southend) - 38 min drive
  • Stansted Airport (STN) - 40 min drive
  • London City Airport (LCY) - 41 min drive
  • Heathrow Airport (LHR) - 87 min drive
  • Upminster Station - 4 min drive
  • Gidea Park Station - 5 min drive
  • Harold Wood Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Costa Coffee - ‬5 min drive
  • ‪The Ardleigh - ‬18 min walk
  • ‪The Hop Inn - ‬6 min drive
  • ‪Great Wall Chinese Takeaway - ‬6 min drive
  • ‪Number One - ‬6 min drive

About this property

Palms Hotel & Retreat By Palette London Romford

Palms Hotel & Retreat By Palette London Romford features a nightclub and puts you within a 15-minute drive of Lakeside Shopping Centre. Guests will have free perks like WiFi and self parking.

At a glance

Hotel size

    • 138 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference space (270 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Picnic area
  • Terrace
  • Full-service spa
  • Nightclub
  • Lockers available
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 79
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.99 for adults and GBP 12.99 for children
  • Airport shuttle service is offered for an extra charge of GBP 100 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 17 costs GBP 100 (one-way)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

Palms Hotel & Retreat By Palette London Romford Hotel
Palms Hotel & Retreat By Palette London Romford Hornchurch
Palms Hotel & Retreat By Palette London Romford Hotel Hornchurch

Frequently asked questions

Are pets allowed at Palms Hotel & Retreat By Palette London Romford?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Palms Hotel & Retreat By Palette London Romford?

Yes, there's free self parking.

Is airport shuttle service offered by Palms Hotel & Retreat By Palette London Romford?

Yes, an airport shuttle is available. The charge is GBP 100 per person one-way.

What are the check-in and check-out times at Palms Hotel & Retreat By Palette London Romford?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Palms Hotel & Retreat By Palette London Romford?

No, this hotel doesn't have a casino, but Aspers Casino (25-min drive) is nearby.

What is there to do at Palms Hotel & Retreat By Palette London Romford and nearby?

Palms Hotel & Retreat By Palette London Romford has a nightclub and a spa, as well as a picnic area.

Are there restaurants at or near Palms Hotel & Retreat By Palette London Romford?

Yes, there's an onsite restaurant.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Palms Hotel & Retreat By Palette London Romford Reviews

7.2

Good

8.0

Cleanliness

7.0

Amenities

6.8

Staff & service

7.8

Property conditions & facilities

10/10 Exceptional

Nice hotel, comfortable bed and the room was clean. Breakfast was nice, although limited choices available.
Laura, 1-night trip

8/10 Very good

Really warm room with a comfortable large bed.
Karen, 1-night trip

10/10 Exceptional

Friendly staff. Clean, comfortable spacious rooms, excellent restaurant.
Chris, 1-night trip

10/10 Exceptional

Great for parking, fabulous meal in the restaurant
Cathrine, 1-night trip

8/10 Very good

Yes
Anthony, 3-night trip

10/10 Exceptional

Excellent hotel.
Jacqueline, 2-night trip

10/10 Exceptional

Very clean, staff friendly snd professional. Would definitely stay again abd recommend the hotel to others
Margaret, 1-night trip

8/10 Very good

Will stay again

Lovely clean hotel will stay again
Amanda, 2-night trip

2/10 Poor

Clean room poor customer service rude staff and loud atmosphere if you like peace don’t come here
Ceejay, 1-night trip

6/10 Good

Room was ok quite small considering the money you pay
Renee, 2-night trip

10/10 Exceptional

loved it, well priced when other hotels were charging over £200 per night
Samsud, 1-night trip

8/10 Very good

Ideal location for what we wanted. Lovely clean hotel, recently renovated. Had just reopened when we visited, so a few teething issues, ran out of a lot of drinks, not enough breakfasts for people that had reserved a breakfast. Hotel was sold out due to Chelmsford part in the park. Overall lovely stay, some nice restaurants and bars,cafes close by.
Glen, 3-night trip

2/10 Poor

Check in takes way too long. The rooms are falling apart. Kettle in room but no teaspoons, milk or sugar. Place is full of dodgy people. Avoid.
Kevin, 1-night trip

10/10 Exceptional

Woman on the reception was very helpful and friendly.
Ben, 1-night trip

10/10 Exceptional

Very good I liked it Thanks
Thadwai, 1-night trip

10/10 Exceptional

Very clean and good service
Katie, 1-night trip

4/10 Fair

A clear contractors hotel carpark full of vans taking 4 spaces each so parking was a challenge. Front desk welcome poor. When they ask for a damage deposit before check in it says it all. Room had superficial clean, tv remote missing. Thin walls so you hear everything, no hand towel. Damages walls. Curtains don't meet….never again…
Mark, 1-night trip

8/10 Very good

Rooms ok and comfy and clean only downfall the brewing facilities don’t get topped up had to ask
John, 3-night trip

8/10 Very good

Worth the money

Very helpful and friendly team. Room larger than expected. Bed was king size rather than a double and very comfortable. Bathroom very clean. Parking available. Overall excellent value. On the negative side, the Wifi is awful but it is being upgraded. And the reception for my.mobile was hit and miss.
Jacqueline, 2-night trip

10/10 Exceptional

Nicely appointed room and entrance area. Handy location with good access to the motorway network. Would stay here again. Large car park to the front of the premises.
David, 1-night trip

6/10 Good

Wifi was non existent. Consequently TV didn't offer any stable channels and had no phone signal so went to sleep earlier than was expecting to
Neil, 1-night trip

10/10 Exceptional

Very clean and tidy
Ben, 2-night trip

8/10 Very good

The main bar was out of use as they had a private function on
Tom, 1-night trip

10/10 Exceptional

Two the young lady on front desk 10 out 10

The young lady on front desk was amazing she was helpful and professional the rooms a clean.over all amazing stay and a big thanks to the two cleaners they was brilliant.I will definitely recommend this hotels
Spencer, 1-night trip

8/10 Very good

Staff friendly, room spacious and clean, bar area very nice. Breakfast although a good selection was poor. I asked for 1 poached egg on a toasted muffin first one was more like a hard boiled egg so sent this back, second one not much better.
Pamela, 1-night trip