I would have rated this hotel four stars, but unfortunately, we were given a key to a room that was already occupied. To our shock, there was a man asleep in the bed. While the staff quickly provided us with a different room, their reaction felt casual—more of a ‘whoops’ than the serious concern you’d expect in such a situation. This incident left me uneasy, especially when considering what could have happened if the roles were reversed and someone had mistakenly entered my room. Safety should be a top priority, and this experience fell short.