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Hotel Capital Center

3.0 star property
Hotel with outdoor pool, near Plaza Las Americas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Capital Center

Interior
Front of property
Family Room | Free WiFi
Outdoor pool
Restaurant

Reviews

6.2 out of 10

Good

Popular amenities

  • Bar
  • Free breakfast
  • Pool
  • 24/7 front desk
  • Free parking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Coffee shop/cafe
  • 24-hour front desk
  • Front-desk safe
  • Concierge services
  • Tour/ticket assistance
  • TV in a common area

Feel at home (4)

  • Private bathroom
  • Daily housekeeping
  • Free self parking
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Family Room | Free WiFi

Family Room

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Room

Standard Room | Free WiFi

Standard Room

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Junior Room | Free WiFi

Junior Room

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
Marañón, Cancun, QROO, 77509

What's nearby

  • Plaza 28 - 7 min walk
  • Las Palapas Park - 8 min walk
  • Plaza Las Americas - 4 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Ultramar Ferry Puerto Juárez - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Tulum Intl. Airport (TQO) - 147 min drive

Restaurants

  • ‪Pescaditos - ‬3 min walk
  • ‪Cocina Libanesa Sahara - ‬7 min walk
  • ‪Carl's Jr. - ‬5 min walk
  • ‪Bao Vegan - ‬2 min walk
  • ‪100% Natural - ‬4 min walk

About this property

Hotel Capital Center

Hotel Capital Center puts you within a 10-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Ultramar Ferry Puerto Juárez and Langosta Beach are within a short drive.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • An outdoor pool

Room amenities

Freshen up

  • Private bathroom

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Capital Center
Hotel Capital Center Hotel
Hotel Capital Center Cancun
Hotel Capital Center Hotel Cancun

Frequently asked questions

Does Hotel Capital Center offer free cancellation for a full refund?
Yes, Hotel Capital Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Capital Center ?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Capital Center ?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Capital Center ?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Capital Center ?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Capital Center ?
No, this hotel doesn't have a casino, but PlayCity Casino (14-min walk) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
What is there to do at Hotel Capital Center and nearby?
Hotel Capital Center has an outdoor pool.
Are there restaurants at or near Hotel Capital Center ?
Yes, there's an onsite restaurant.
What's the area around Hotel Capital Center like?
Hotel Capital Center is a short 7-minute walk from Plaza 28 and 8 minutes' walk from Las Palapas Park.

Reviews

6.2

Good

6.4/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Fair

Norman R, 1-night trip
Verified Expedia guest review

2/10 Poor

Writing this review as a FOREIGN traveler who doesn’t speak Spanish. Overall, had a terrible experience with this hotel. Our room had a horrible smell to it, even worse in the bathroom. Continental breakfast was just an open bag of cereal. Halfway through our stay our power got shut off, only to our room which was odd. Every other room had power except ours. It took the staff over 24 hours to turn our power back on. The lady at the front desk was very nice, but the rest of the staff weren’t helpful. This was also by far the noisiest hotel I’ve ever witnessed. Starting from around 2am to 10am we would just hear music and people yelling the entire time, the walls are paper thin. It was incredibly hard to even sleep. Do not recommend for travelers.
Jayven, 4-night family trip
Verified Expedia guest review

2/10 Poor

Bad experience overall
Jorge, 3-night trip
Verified Expedia guest review

4/10 Fair

Selected pay at hotel option and their credit card machine was down. They only took cash and said they didn’t have change either. Was also very loud in the morning and the beds were uncomfortable.
Lizbeth, 1-night family trip
Verified Expedia guest review

4/10 Fair

the staff that welcomed us was very irresponsable, didnt know anything about our stay.
Ricardo, 1-night family trip
Verified Expedia guest review

2/10 Poor

One star hotel
The other guests there seemed more like tenants than guests, yelling to each other in the hallways and having personal phone calls right outside our door. The hotel is VERY deteriorated and the bathroom was disgusting!
Elsa, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Dirty and poor breakfast
We wouldn’t stay here again. The room was spacious with good AC but it needed a very good clean! The corridors and reception area needed a clean too. The shower smelt of stagnant water. I’m not sure how frequently the pool water is changed. The breakfast was very poor with just cornflakes or choco balls with milk, a plate of watermelon and dry bread with jam. The only drink available was coffee. The positive was the location if you’re wanting to stay downtown and the price. It is cheap and you can walk to the main street and there is an outside food court of Mexican food nearby for dinner. Otherwise take an Uber elsewhere.
Matthew, 3-night trip
Verified Hotels.com guest review

2/10 Poor

I can't say much about this hotel because even though we had a reservation through Expedia when we arrived at the hotel we had to sit in the lobby for about 30 minutes and were then told that they didn't have a room for us and that we should go to a different hotel about 10 minutes away. After a long day of travel, we were extremely frustrated. Thankfully the other hotel (Cancun International Suits) was very accommodating. It was a much nicer hotel, and they matched the price that was on our original reservation.
Joshua and Lydia, 2-night trip
Verified Expedia guest review

2/10 Poor

Sara, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Georgia, 1-night trip
Verified Expedia guest review

6/10 Good

Jamie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel was in bad condition. When you got into the room you could smell mould and the rooms were very thin, so there was a lot of noise at night from pool table upstairs and cars outside. Breakfast was coco pops or 3 pieces of sad fruit and bread
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff.
Jeffrey, 10-night trip
Verified Expedia guest review

8/10 Very Good

One room at the Inn
Second reservation at this hotel on this trip. They only reserved one room instead of two. This time they managed to get a second room for us. The staff was wonderful both times in trying to help us out.
Jenny, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

No room at the Inn
We actually had to find another hotel. Although we had a confirmed booking of two rooms, they only had one room with one bed. They were apologetic but couldn’t accommodate us, even with a confirmed booking. It was late and we were tired. The gal on duty at the time really tried to help us.
Jenny, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Leonardo, 2-night trip
Verified Expedia guest review

2/10 Poor

Samuel, 6-night trip
Verified Expedia guest review

2/10 Poor

Smelly pillows not t clean bed sheets
zaida, 2-night family trip
Verified Expedia guest review

4/10 Fair

Need a lot of mantenimiento
Ruth, 1-night trip
Verified Expedia guest review

6/10 Good

la calidad de la atención no es adecuada, las zonas comunes no funcionan correctamente, ofrecen un desayuno el cual no es de buena calidad
caren, 4-night trip
Verified Expedia guest review

2/10 Poor

Bad Services
Dirty towels, only coffee they charge all eggs, internet and tvs problems, not hot water. Bad services!!
ANGEL, 4-night family trip
Verified Hotels.com guest review

6/10 Good

😔 no tenian agua por un par de veces y la TV nunca pudimos verla pero los cuartos bien limpios y ellos muy amables
Rita, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Security
Audrey, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Henrique, 2-night trip
Verified Expedia guest review

6/10 Good

the location.
Javier, 2-night family trip
Verified Orbitz guest review