Avenida 10 entre Calle 60 y 62, Playa del Carmen, QROO, 77728
What's nearby
Mamitas Beach - 12 min walk
Quinta Avenida - 14 min walk
Playa del Carmen Main Beach - 15 min walk
Gran Coyote Golf - 4 min drive
Playa del Carmen Maritime Terminal - 5 min drive
Getting around
Cancun Intl. Airport (CUN) - 48 min drive
Cozumel Intl. Airport (CZM) - 12.4 miles/20 km
Restaurants
Crisol - 2 min walk
Quadra Café - 8 min walk
Tropical Tacos - 5 min walk
Que Huevos - 6 min walk
El Arabe - 6 min walk
About this property
Balkón Boutique Hotel
Balkón Boutique Hotel features a rooftop terrace and puts you within a 15-minute walk of Mamitas Beach and Quinta Avenida. This Art Deco hotel is also just a 5-minute drive from Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal.
Languages
English, Spanish
At a glance
Hotel size
24 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Coffee/tea in a common area
Shared microwave
Water dispenser
What to do
Private beach nearby
Free beach club nearby
Working away
Coworking spaces
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Bicycle rentals
Free pool cabanas
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Communal living room
An outdoor pool
Outdoor entertainment area
Outdoor furniture
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible path to elevator
Well-lit path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Balkón Boutique Hotel Hotel
Balkón Boutique Hotel Playa del Carmen
Balkón Boutique Hotel Hotel Playa del Carmen
Frequently asked questions
Does Balkón Boutique Hotel offer free cancellation for a full refund?
Yes, Balkón Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Balkón Boutique Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Balkón Boutique Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Balkón Boutique Hotel?
Sorry, there's no onsite parking at Balkón Boutique Hotel.
What are the check-in and check-out times at Balkón Boutique Hotel?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an onsite casino at Balkón Boutique Hotel?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Balkón Boutique Hotel and nearby?
Balkón Boutique Hotel has an outdoor pool.
What's the area around Balkón Boutique Hotel like?
Balkón Boutique Hotel is a short 12-minute walk from Mamitas Beach and 14 minutes' walk from Quinta Avenida.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 1, 2024
Kai
Kai, 3-night trip
Verified Expedia guest review
8/10 Very Good
Feb 26, 2024
Travis
Travis, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Feb 25, 2024
Brian
Brian, 2-night trip
Verified Expedia guest review
2/10 Poor
Aug 23, 2023
FAISAL
FAISAL, 7-night trip
Verified Expedia guest review
2/10 Poor
Jun 17, 2023
Khadijat
Khadijat, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 4, 2023
Lovely stay
Beautiful rooftop terrace and pool really made the stay amazing. The rooms were very clean and the showers were great. Free pastries and coffee for breakfast was good and the staff were helpful and friendly. Location wasn’t great as was a good 15 minute walk into town. Local beach also not the best. Overall I would recommend staying here as for the price it was very good.
Mily
Mily, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2022
Puneet
Puneet, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 8, 2022
Adela
Adela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2022
Awesome service, very clean and neat overall. The rooms were spacious and had nice, modern decorations. My favorite part was the rooftop pool which despite not being ocean front had a very nice view. Fairly close walking distance to main attractions ( 5th avenue ) staff was nice and respectful. The little restaurant at the corner has pozole Thursdays and let me just say best pozole I've ever had!! Had an awesome stay at Balkon Boutique Hotel! Thanks!!
Estefania
Estefania, 3-night family trip
Verified Expedia guest review
2/10 Poor
Jul 5, 2022
Better options elsewhere
The only thing this hotel has going for them is that it is new and modern. It is far from practically everything, it is adjacent to homes so you hear dogs barking and kids crying at all times of the night. The lobby remains with its sliding glass doors open all night so you have some sketchy people hanging in the lobby. We didn’t sleep for two nights due to the noise and decided to cut out loses and check out early and pay for another hotel. When we approached the lady at check out about our issues she just gave us a blank stare and said nothing she could do and then charged us $2 for a bottle of water we consumed considering we were leaving early and loosing our money. This was our 12th trip to Playa del Carmen and we have never felt so uncomfortable before at a hotel. Stay elsewhere. There are many great options in Playa.
Kristy Perez-naranj
Kristy Perez-naranj, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 3, 2022
Laszlo-Csaba
Laszlo-Csaba, 3-night trip
Verified Hotels.com guest review
6/10 Good
Mar 16, 2022
It is downtown.
Agustin
Agustin, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 13, 2022
Hotel was fantastic and the pool was great. The area is under development so there's some construction and its a little ways from the more bustling areas or the more picturesque parts of Playa. But the hotel itself is very nice.
Andrew
Andrew, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 3, 2022
Such a cute and very clean hotel! Newly renovated and wonderful service! Is adora was so kind, helpful and accommodating. She made sure we knew where to go, arrange Covid tests for them to come to our room and day beds at Martina beach club! On the downside the neighborhood is noisy at night but overall nice place for the rate.
Sylvia
Sylvia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 4, 2022
I loved staying here! The hotel is small but very tasteful and impeccably clean! The staff is super nice, the area is convenient and safe and the rooftop is amazing!
Dinara
Dinara, 15-night trip
Verified Orbitz guest review
8/10 Very Good
Dec 8, 2024
Balito
Balito, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
Siempre nos hospedamos aquí por trabajo.
Siempre nos quedamos aquí por trabajo. Muy cómodo y situado muy bien. Sobre la 10 y la 60. En medio de Playa DC de la zona hotelera. Sin el agobio de la zona de fiestas pero tampoco metido en donde viven los paracaidistas de la zona. Tiene un frigobar dentro del clóset para que metas tus bebidas. A/C y amenities en el baño como shampoo, gel, conditioner y body cream. En la zona común tienen cafetera, leche, infusión y agua que viene muy bien por la mañana, porque es cortesía. En el roof, tienen la terraza muy cuidada y piscina. Con ascensor muy lento y que estuvo descompuesto 2 días de los 4 que estuvimos. El intenet va bien para trabajar en la habitación. Front Desk 24/7. Muy amables y profesionales los de recepción.
Naimity
Naimity, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Susanne
Susanne, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 10, 2024
Las habitaciones son muy confortables y las camas muy cómodas, definitivamente se volvió uno de mis lugares de primera elección para hospedaje en esta zona
Oswaldo
Oswaldo, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Apr 6, 2024
Javier
Javier, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 4, 2024
César
César, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 25, 2024
ana carolina
ana carolina, 1-night trip
Verified Expedia guest review
6/10 Good
Dec 16, 2023
The room was clean and had all the facilities needed. Staff was friendly.
The rooms are so noisy, you hear noise the entire night, I think there is no isolation at all. They provide earplugs in the room, but even they don’t help a lot, you can still hear the noise from outside through them.
Yeeke
Yeeke, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2023
El hotel está excelente al igual que sus servicios, los acabados en las habitaciones y atención del personal muy buenos puntos y no tienen ningún pero... sin embargo, la suciedad y condiciones de la propiedad de enseguida (casa vecina) dan mala imagen al hotel