River Garden Hotel & Suites

3.5 star property
City-center Downtown Guayaquil hotel with outdoor pool

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December 2024
January 2025

Photo gallery for River Garden Hotel & Suites

Exterior
Lobby sitting area
Outdoor pool, open 11:00 AM to 8:00 PM, sun loungers
Premium bedding, minibar, in-room safe, desk
Front of property
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Non-smoking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
Feel at home
  • Children's pool
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

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About the neighborhood

Map
Imbabura, Guayaquil, Guayas, 090313

What's nearby

  • Malecon 2000 - 6 min walk - 0.5 km
  • Santa Ana Hill - 16 min walk - 1.3 km
  • San Marino Mall - 6 min drive - 4.3 km
  • Mall del Sol Shopping Center - 9 min drive - 6.1 km
  • U.S. Consulate General - 11 min drive - 8.0 km

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 17 min drive
  • Duran Train Station - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Paseo las colonias - ‬4 min walk
  • ‪Guayaquil De La Culata - ‬6 min walk
  • ‪Sweet & Coffee - ‬5 min walk
  • ‪La Central - ‬2 min walk
  • ‪Las Empanadas Del Paco - ‬5 min walk

About this property

River Garden Hotel & Suites

River Garden Hotel & Suites is just 3.8 mi (6.2 km) from the airport and offers a shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Other highlights at this Art Deco hotel include a children's pool and a snack bar/deli. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 112 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 20 days prior to check-in
    • This property's swimming pool will be closed all day every Monday until further notice.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free covered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's pool

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle
  • Lowered locks/deadbolt
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 65-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Guayacan Bistró - Onsite bistro.
800 Varas - Onsite rooftop bar. Open daily.
MiniMarket Listo! - Onsite coffee shop. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 12 per person
  • Airport shuttle service is offered for an extra charge of USD 6 per room (one-way)

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 8:00 PM

Policies

This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

River & Suites Guayaquil
River Garden Hotel & Suites Hotel
River Garden Hotel & Suites Guayaquil
River Garden Hotel & Suites Hotel Guayaquil

Frequently asked questions

Is there a pool at River Garden Hotel & Suites?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 11:00 AM to 8:00 PM.
Are pets allowed at River Garden Hotel & Suites?
Yes, dogs are welcome. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at River Garden Hotel & Suites?
Yes, there's free self parking.
Is airport shuttle service offered by River Garden Hotel & Suites?
Yes, an airport shuttle is available. The charge is USD 6 per room one-way.
What are the check-in and check-out times at River Garden Hotel & Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at River Garden Hotel & Suites and nearby?
River Garden Hotel & Suites has an outdoor pool.
What's the area around River Garden Hotel & Suites like?
River Garden Hotel & Suites is in Downtown Guayaquil, a short 6-minute walk from Malecon 2000 and 8 minutes' walk from San Francisco Square.

Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Abraham, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It eas really great i really loved the service
Abraham, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location….Terrific on site restaurant… Quiet and well located
John, 1-night family trip
Verified Expedia guest review

2/10 Poor

They have a TON of security watching you and they treat you like second class citizens even but won't do anything poolside and will keep giving drinks to obviously already inebriated people, that end up barfing, spitting, pouring beer in the pool, throwing in pool furniture, falling on people trying to enjoy a quiet relaxing time... but when to ask security and staff do something they will only watch and do nothing. The pool is SMALL and it is NOT a family pool. What is the point of having all this"security" when they can't even keep people safe. The girl hit her head several times and with her drunk she could have had a serious accident. I didn't even bother to go in. I work in hotels in the US and our rules are for a purpose and to add to have been charged a $15 Gin and tonic in Ecuador?! Talk about inflation. Upon check out today not even a "how was your stay?" Or during dinner ask if i wanted coffee or dessert? It was a pointless stay and i just went downstairs to Listo and wish I cut my time there short. Stay at the the Wyndham or Oro Verde they actually listen to their guests. And you're less likely to catch a horrible disease from the pool.
Aurora, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff, location, place
Monica, 1-night romance trip
Verified Expedia guest review

6/10 Good

Xilyna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel! I loved it.
Samantha, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff were very friendly and helpful. The hotel area is safe and convenient. The only thing we don’t like was that they let some guests blast their music in their room. It was so loud and not necessary.
Daisy, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Denis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel had a beautiful view to the malecón and had to many places nearby to shop at as well as to dine in.
Shakira, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We liked the view of the river from our room.
Maria, 16-night trip
Verified Expedia guest review

8/10 Very Good

The wonderful staff n location!
Jim, 1-night trip
Verified Expedia guest review

2/10 Poor

Bad service
Joaquin, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Kenneth, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Anne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay! The room was clean and spacious with a beautiful view. I loved the rooftop pool area. I ate at the restaurant upstairs too, great food and service. Would stay again!
Kara-Jo, 2-night trip
Verified Expedia guest review

6/10 Good

La habitación sencilla. Para ser un hotel nuevo está muy descuidado.
Elizabeth, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked my stay there
Chen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Elvira, 1-night trip
Verified Expedia guest review

6/10 Good

The property nice
Quienton, 2-night trip
Verified Expedia guest review

6/10 Good

The property was fine but for two hotels in a row we were allocated very bad rooms having booked with expedia
William, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Chanel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The room was lovely. The pool on the 18th floor was wonderful. We loved everything!
Grace, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Everything ok
Melissa, 1-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"Great location on the water, fantastic views, excellent restaurant, great service."
Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
12:00 PM